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Shlomit Heymann
Shlomit Heymann
Inspiring
October 17, 2020
Question

Bridge Keywords Disappearing

  • October 17, 2020
  • 2 replies
  • 4530 views

Hi,

This is a general post regarding the disappearing of Keyword in Bridge. In my case, only some keywords disappeared but not all of them. I have no idea why this is happening. It happened to me also in previous versions (I'm now on 2020) and I learned how to recover the file from Time machin on my Mac. I read all over the community that this is happening to many users so I'm not the only one.

 

Today it happned again. But I don't know why. After I recovered the XML file I tried to redo all the steps I did before it disappear in order to reproduce the problem without sucsses. 

 

I just don't understand why it's happening but this is the 2nd time in the past two months that it happened and it's really bothering me. Of course there is the simple solution of getting the file from the backup, but I still think there is some kind of bug that should be investigate.
Shlmoit 

    This topic has been closed for replies.

    2 replies

    1
    1Mollybird
    Known Participant
    March 17, 2022

    I wish Adobe would fix this problem with the keywords. It is frustrating as hell. I was using Bridge yesterday and no problem. I open the same program today and AGAIN all of my keywords are missing! WTF?!!  I have started a Microsoft Excell Spreadsheet to keep all of my keywords but I should not have to keep typing them in every other week or every other day. I can't get any work done this way! Please FIX ASAP!  

     

    And don't even get me started on what version.  I'm using Mac Catalina and can only use 2019 version of all the software and still Adobe hasn't FIXED this either!

     

    Does anyone else use an alternative program instead of Adobe Bridge that they could recommend?

     

    Stephen Marsh
    Community Expert
    Stephen MarshCommunity Expert
    Community Expert
    March 19, 2022

    I replied in the other topic, however, for anyone else looking for more info, you can look here:

     

    https://prepression.blogspot.com/2016/11/bridge-restoring-lost-keyword-xml-file.html

     

      Shlomit Heymann
      Shlomit HeymannAuthor
      Inspiring
      March 20, 2022

      Hi Stephen,

      I believe we look for a fix and not a workaround solution for a feature that is obviously bugged.

      By the way, where is the "other topic" you replied to? 

       

      Thank you,

      Shlomit

      L
      Linnea5ECC
      Participant
      October 17, 2020

      If by "keywords" you mean metadata, than YES!
      I used Bridge to attempt a "batch rename", but before I even saved any new name, the creation date was wiped clean!!! 
      Replaced by todays date. OMG these is my entire image bank from 2019 and the only reason I used Adobe Bridge was to organize them after creation DATE.... a date that was perfectly intact in each files metadata and now there is none!? 
      @Shweta23 PLEASE FIX THIS BUG? PLEASE REPLY TO THIS?

      Shlomit Heymann
      Shlomit HeymannAuthor
      Inspiring
      October 17, 2020

      The keywords are added to metadata. It has nothing to do with Batch rename or creation date. I think this is differnt problem. I never had changes in my photos creation date. I'm talking about adding keywords and the keywords list. I'm also not sure it's a bug...

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