Inspiring

Question

Bridge to Camera Raw freezing my MacPro

Forum|Forum|5 years ago
January 29, 2021
2 replies
1066 views

When I view raw images in Bridge and open them with Camera Raw, I can edit for a short time, tweak a few things, then the whole computer freezes. I can't quit, force quit, or even shutdown. I have to force shutdown the MacPro with the power button.

Opening the same images in Lightroom and editing works fine but this isn't my preferred workflow.

Using other tools in Bridge (i.e. editing metadata) works fine but any time I open and edit in Camera Raw through Bridge, the computer freezes.

MacPro (Late 2013), 3GHz 8-Core Intel Xeon E5, 64GB Ram, AMD FirePro D700 6GB, Mojave 10.14.6

Photoshop v22.1.1

Bridge 10.1.1, 11.0.1 (I tried both)

Lightroom Classic 9.2

Camera Raw 13.1

RAW Images produced on a Sony a7sii, .ARW

This topic has been closed for replies.

robtmccann

Known Participant

Adobe itself is the problem. I suffered with an iMac here for years that could not run properly. Constant freezes, crashing, slow everything. Didn't matter what I did, maxed out the memory, stopped using anything but SSD drives, no matter. That exact same machine got clean re-installs down to the OS twice, but would not work reliably. I replaced that with a newer iMac, and did a clean re-install for a third time on the old machine, but this time I did not add any Adobe software. That old iMac has been working flawlwessly ever since. This new machine has CC installed and now this one gets all the freezes and crashes. I can only assume it is Adobe itself which is the problem, but with their current subscription model and their lock on professional use they just don't care to deal with it. Still waiting for Bridge to generate 300 thumbnails (about a dozen of which are just generic folder icons) from an external drive, been well over ten minutes and they are still coming, at about 1 a minute now.

Michael L at UNCPAuthor

Inspiring

I'm waiting on a computer upgrade. My employer has ordered a new system but, with the pandemic, supply chain is delaying shipment.The upgrade is a Windows PC, my first Windows computer in nearly a decade. In part because I can get better hardware for the price but also, in part, because of OSX/Adobe issues. I'm hoping for a smoother experience in Windows or at least the freedom to manage driver conflicts without having to upgrade the entire OS.

S

Swati Agarwal

Adobe Employee

Hi @Michael L at UNCP

Please confirm if you are facing the issue when you are browsing the large number of files in Bridge.

Could you try the same workflow on smaller set of files( Bridge Folder containing less number of files / thumbnail, preview generation of files is completed). Also could you try switching to the "High Quality / On Demand" preview generation and check if that helps you with improved performance/stability on the operation.

Thanks,

Bridge Team

gary_sc

Community Expert

Hi Michael,

Sorry to disrupt your workflow but that is NOT a recommended workflow for a variety of reasons: First off, as you've noticed, applications cannot work in the storage space on image cards very well. In your case, the size of your images and the amount of storage space available and how computers work they do not work at all. But let's pretend they did. You are looking and working with raw images on your card and there's a power surge or some other computer "issue" and the card is affected. Now ALL of your images on the card are potentially fried. Not good.

So please try to first: copy/move all images to your hard drive. Then back up those images to another drive (you do have a backup hard drive connected to your computer, yes?). Then start processing your images.

So the recommended rule of thumb here is not not work on images on the card and do not work on the only copy of your images (even if they are raw images and cannot be altered, they can be lost when cards or hard drives crash).

Does this make sense? If not please let me know where/what questions you have.

Michael L at UNCPAuthor

Inspiring

Gary,

Respectfully, I don't work with the images on the SD card. I'm not sure where that idea came from. My original post didn't mention where the files were located, perhaps I should have. The files were all transferred to the hard drive prior to working with them.

I copy the files to the hard drive from the card,

Rate them in Bridge.

Add metadata in Bridge.

Use Bridge to open the better images in Camera Raw to develop.

Export from Camera Raw back to the hard drive.

This has been my workflow for several years and works quite well until yesterday when Camera Raw froze my computer.

gary_sc

Community Expert

Michael,

My biggest humblist apologies. Apparently I merged your issue with a previous issue that I had helped. Must have more coffee in the morning. Please let me try again.

Looking at your workflow in the above statements, what do you mean "Export from Camera Raw back to the hard drive." When you click "Done" in ACR, that will just save any changes to the sidecar file or into the DNG (depending on which you're using).

Also, do you have ACR set to open via Bridge or PS (Bridge Preference - General)

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