Participant

Answered

Camera Raw editing is not enabled.Camera Raw editing requires that a qualifying product has been lau

Forum|Forum|13 years ago
October 16, 2012
12 replies
116343 views

Camera Raw editing is not enabled. Camera Raw editing requires that a qualifying product has been launched at least once to enable this feature.This appears when the open in camera raw disc is clicked in bridge. any solutions??

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Correct answer Just Shoot Me

Bridge is free to download and use. Adobe Camera RAW isn't free. You need a valid version of Photoshop to use ACR through Bridge.

Simple there are 3 qualifying programs. Photoshop, Photoshop Elements and possibly Lightroom. But ACR is built into, inside, LR so no real need for Bridge or the PS ACR plugin.

Berkay Gulum

Participant

Signing out of Creative Cloud and signing in back solved for me..

mariog18069450

Participant

It's amazing to me that this problem still exists, but I have had the issue for more than a year, on my home PC, but not my work PC. I have contacted Adobe support, and twice rendered control of my PC to them remotely and watched as they literally spent hours changing registry settings, deleting folders, and apps. It's almost funny to watch the techs go through the same steps and they go to rename an old folder and you can see it's already been done previously because of folder names. I've had the issue escalated and received phone calls (sometimes they call my office number when the problem is at home), had remote techs run through steps, uninstalled and reinstalled countless times.

The stupid part is that Camera Raw does work when I double-click an image from Bridge, just not when I select 'Open in Camera Raw'. I've spent years getting accustomed to using a menu option that seems to no longer work.

And yes, I've followed the basic support page multiple times, and I do have a paid subscription to all the Adobe apps.

E

epic_being0D4D

Participant

Same here with me... still no solution.

R

ricda

Known Participant

I want to use bridge not light room. is it not possible to use bridge to colour correct?

gary_sc

Community Expert

No and yes.

Bridge cannot but Adobe Camera Raw can.

G

geranium16

Participant

None of these suggestions work for me. I have had Photoshop since CS 1. I now have CC. How do I demonstrate that I have a "valid version" of Photoshop.

stevem48716348

Participant

Grrr, trying to find a program to manage my photo library. Tries this, but it's still broken. I just get an error trying to open any photos in Camera Raw. I need a "Qualifying program" - Why not give a list of such "Qualifying programs" idk.

Just Shoot MeCorrect answer

Legend

Bridge is free to download and use. Adobe Camera RAW isn't free. You need a valid version of Photoshop to use ACR through Bridge.

Simple there are 3 qualifying programs. Photoshop, Photoshop Elements and possibly Lightroom. But ACR is built into, inside, LR so no real need for Bridge or the PS ACR plugin.

Kyra1

Participating Frequently

1) If you don't already have it, you should download the newest version of Adobe's "Camera Raw" program. This would be the program that actually reads the Raw and can edit it (opening via Photoshop or Bridge)

2) Do you have Photoshop / try opening Photoshop first. I usually edit my Raw in Photoshop itself.

3) In Bridge, up in the top bar under "Label" / "Tools" / "Window" / "Help" there's a little camera shutter icon. Select the Raw image and click the shutter icon. That open the Raw editor in Bridge.

I

IAMDIPANJAN

Participant

Hi,

Open Adobe Photoshop first. Open a Camera Raw file in Photoshop.

Then open Bridge from within Photoshop from File> Browse in Bridge.

Then try to open Raw files in Bridge. That should work.

We need to launch the parent product of Bridge first ( in this case Photoshop). Then we need to open the images in Bridge and it should work normally.

Thank you,

Dipanjan Das

Lolaben

Participant

this simple idea just worked! no copying no formating, just opening bridge from photoshop. would you marry me @IAMDIPANJAN ???

matpas95

Participant

Here is a solution link . Just copy the amtlib.dll from your Photoshop directory and copy it to your bridge directory to make sure they are the same version, this usually fixes this error message. (of course replace the file and maybe before do a copy of it from Bridge folder). Hope it will helps.

Joe Bodego

Inspiring

That worked, thanks

gary_sc

Community Expert

Hi Joe,

Which answer was the one that fixed your problem? If we know that than we can identify that as the "Answer" and if others have the same problem they know which answer you received is the correct one.

Thanks for your help,

Gary

L

LamMary

Participant

Use OPEN WITH when you get the dreaded message, I use open with PHOTOSHOP. Works like a charm. Clicking the circle does not work.

PECourtejoie

Community Expert

I found a close error message in the KB, but I don't think it could work here, as Suite color management is only enabled for suites, and not for single products, like ACR is, but I will post it nonetheless in case it could foster an aha! moment for someone...

http://helpx.adobe.com/creative-suite/kb/error-suite-color-management-enabled.html

PECourtejoie

Community Expert

Here is an older discussion on the topic, with an engineer that asks for log files: http://forums.adobe.com/thread/890183

and a "workaround" that someone published online: http://www.youtube.com/watch?v=nzpGJRP-daA

E

Eadig

Inspiring

Hello BGT

The message appears to arise from a bug in Bridge. My copy of Bridge CS6 returns the same message on selecting Open Camera Raw over an image file. However, double-clicking the same file opens the image in the Camera Raw window inside Photoshop CS6 without any hassle.

Hope this helps

Ead

Omke Oudeman

Participating Frequently

The message looks like a bug in Bridge.

Don't think it is a bug for Bridge (not many people have this fault) but more computer related due to old pref files or settings. Especially when using migrate, clone or carbon copy from old to new OS and/or computers instead of reinstall from scratch with everything clean and fresh.

Uninstall and running clean scripts does help in most cases but not al files are removed by this. And sometimes the user account has been corrupted slightly and Bridge can be very critical (more then other applications) about this. If you are on a Mac an Archive and Install or recovery might also solve this. The fact the OP needs to keep licensing the software indicates system related or user account related problems also.

E

Eadig

Inspiring

If what you have laid out are the cause, it is a common false-positive type of bug in software testing. The message says the file must be opened in a qualifying product even though it has already been done so. I wager one way of diagnosing it is to run the same operation in a brand new user profile.

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