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rickg1949
Known Participant
June 4, 2010
Question

No MPEG preview or playback in Bridge CS5

  • June 4, 2010
  • 13 replies
  • 36561 views

After doing a clean install of CS5, everything seems to work well except for Bridge.

HDV mpeg clips will not display a visual thumbnail

or playback in preview window of Bridge.  When double-click

ing icon, I get an error "Windows

cannot find '%ProgramFiles(x86

)%Windows Media Player

\wmplayer.exe'.

When I double-click an AVI file, Bridge finds and uses Windows Media Player just fine.

Need MPEG preview badly!!!!

MPEG clips are working fine in Premiere Pro CS5 and AME rendering is awesome!!!

Thanks, rg

    This topic has been closed for replies.

    13 replies

    Participant
    May 10, 2011

    Hopefully this can help someone.  I was also missing previews in Bridge CS5 for .m

    2ts files.  Strange thing is, I've got previews for some of the files, but not others.  Double-clicking

    the file brought up the "Windows cannot find '%ProgramFiles(x86)%Windows Media Player

    \wmplayer.exe' error.  But Windows Media Player would play the files directly.  So......

    Please back up your system prior to modifying the registry!!!

    Open the registry editor by clicking the Windows button in Vista, type regedit.exe.  Make sure you are at the top of the registry tree.  Press Ctrl-F to bring up the search box.  F3 will move to the next returned search result.

    Search for your file extension, you should find it in several places in HKEY_CLASSES_ROOT.  We are specifically looking for an entry that has subkeys of shell\open\command and shell\play\command.  The specific value in question is "(Default)".  For my .m2ts_auto_file entry, the (Default) value was "%ProgramFiles(x86)%\Windows Media Player\wmplayer.exe" /Open "%L" .  Exactly the path that Bridge was not able to find.  I changed this in both command Default values (under open and play) to: "C:\Program Files (x86)\Windows Media Player\wmplayer.exe" /Open "%L"

    Restart the computer.

    You may have to re-associate what program opens your files by right-clicking on the file, choose open with (make sure Always Open With check box is checked) and select Windows Media Player (If you have to browse for the Windows Media Player, make sure you browse to Program Files (x86), DO NOT select the media player under C:\Program Files\Windows Media Player\wmplayer.exe if you have a 64 Bit OS!)  The file should play in Windows Media Player.

    Open Bridge.

    Now double click the icon in Bridge, Media player plays the file.  OK almost there, but I really want previews at a minimum!

    Next,

    Again Under HKEY_CLASSES_ROOT, find the entry for your extension (I was looking for .m2ts).  Strangely enough, there were no subkeys under this entry.  Now look at an entry that Bridge does play preview for.  In my case, .M2V files would preview in Bridge.  Under the .M2V key were several subkeys for "OpenWithProgIds" and "ShellEx".  What I did next was right click on the .M2V (or what ever file extension previews correctly in Bridge) and export the keys.  Give it a file name and save.  Next we will locate the saved file (will have a .reg extension if visible) and right click, then choose edit.  This should open the .reg file with notepad.  Next we will replace EVERY reference of .M2V with .m2ts (or whatever extensions your are dealing with. there were not many entries, but I still used Edit --> Replace to make sure I got them all).  Save the file.  Now double click the newly saved file, and select "yes" to import values into the registry.  Reboot.

    For me, previews are now showing for .m2ts!!!

    Now about playing video within Bridge, that may be tougher.......

    Hope it helps!

    Tom

    Participant
    December 2, 2010

    Man I had really hoped that this last update would fix the mpeg playback problem..........

    Jon-M-Spear
    Legend
    December 2, 2010

    My heart skipped a beat too.  It was the first thing I tried after installing.  D-oh!

    rickg1949
    rickg1949Author
    Known Participant
    December 2, 2010

    ouuuh, yes!!!  Thought I might have an early gift from the elves at Adobe-North-Pole, but my update stocking turned up empty. 

    They have escalated my support case upstairs, so maybe, just maybe.....

    rg

    rickg1949
    rickg1949Author
    Known Participant
    November 14, 2010

    I wonder if I am still the only one who misses this feature in Bridge?  I spent a couple hours on the phone with Adobe Tech support with no positive results.

    Today, Apple issued a Quicktime update, I got all excited, installed it (maybe the missing 64bit CODEC was an early holiday present), but no playback of HDV files in Quicktime or Bridge on the Win7 machine! 

    Am I alone?  I have a break in editing for a few days so I might uninstall/reinstall Master Suite yet one more time.  And do the same for Quicktime (the only suggestion made by Adobe Tech support.

    If I knew Marty McFly I'd have him drive me back to my days in CS4 and stay there.  rg

    Participant
    November 19, 2010

    I am also having this problem. Clean install on brand new PC.

    Windows 7 Ultimate - 64bit

    The .mpg thumbnails display correctly in the 'Content' panel. However the 'Preview' panel simply displays the MPEG icon and preview is not available.

    Double clicking the thumbnail in 'Content' correctly opens the selected .mpg in my video player... So looks like that is how I will be previewing my videos.

    I have tried the File Association > Cache Purge tip mentioned earlier... no difference.

    Extremely frustrating as 90% of all my video files are in .mpg format.

    Jon-M-Spear
    Legend
    November 19, 2010

    It clearly is a bug and, as of last month, it looks as though Adobe has finally recognised the issue.  Thanks, Todd.  Let's hope to see the fruits of your labour soon!

    October 25, 2010

    Thanks, Todd!

    I'm subscribed to this thread and will be interested to see how it turns out.

    rickg1949
    rickg1949Author
    Known Participant
    October 13, 2010

    While trying to solve my problem I noticed that Windows Media Player does not have MainConcept (Adobe2) listed as one of the installed video codecs.  That always was included in CS3 and 4 wan't it?  I see it as an encoding option using AME but not on the list for Win Media Player in either my Win7 laptop or Vista64bit edit station.

    I have to think that the disconnect between Win Media Player and CS5 Bridge is where my problem lies.  How can WE patch it????

    rg

    Todd_Kopriva
    Inspiring
    October 24, 2010

    FWIW, I'm currently trying to find a resolution to this issue. My normal job is technical support for Premiere Pro, After Effects, and Adobe Media Encoder, but I thought that I should try to help out on this Bridge issue---if only because it may keep more people from installing damaging third-party codec packs that make my life h*** when trying to support those video applications.

    rickg1949
    rickg1949Author
    Known Participant
    October 9, 2010

    Well, I have totally clean system now after 18 hours of cleansing.  Problem is I'm back to square one with the "no MPEG previewing in either Bridge or even Windows Media Player.  Premiere seems back to normal, all video (HDV) displayed while logging.

    Can anyone from Adobe HQ offer any help on getting HDV footage, captured using Premiere to play in Bridge??????  Please??

    Come on, this is amazing to have to put up with after my annual $1,000 pledge to the Adobe Mother Church.  I am such an advocate of the product line but this is like driving the Indy 500 with a front wheel locked up.

    (also posted in Premiere Forum.)

    Thanks to Adobe in advance.  rg

    October 11, 2010

    Have you checked your file associations settings for mpeg files? In Windows 7, go to Control Panel->Programs->Default Programs->Set Associations. I don't have a Vista machine handy, but it shouldn't be too hard to find. Scroll down to the file extension you're having a problem with and make sure current default is set to Windows Media Player. Aside from that, I'm pretty much out of suggestions.

    Jon-M-Spear
    Legend
    October 11, 2010

    Nope TTweite, no amount of associating files in either Windows 7 or Bridge will make Mpegs play in the preview panel.

    Both my laptop and my main PC have had Windows 7 and Adobe Production Bundle CS5 reinstalled at least one, so whatever is causing the problem is neither random nor inconsistent.

    Come on Adobe!

    October 8, 2010

    I found this thread at Major Geeks that may be helpful http://forums.majorgeeks.com/showthread.php?t=148496

    October 7, 2010

    The problem I was having was with .m2ts files which is a Sony AVCHD wrapper for HD mpeg files. I would double click on the thumbnail in Bridge and get the same error message you reported. If I go into Bridge preferences and point to the Windows Media Player in it's default location, I get the same error. But, if I point to the copy of media player that I moved to a new location, a media player window pops up and plays the file. I have no clue as to why this worked for me, but it did. Navigate to C:\Users\Your user name\AppData\Roaming\Adobe\Bridge CS5 and find a file named Adobe Bridge Opener Preferences.xml. Open it in Notepad and look for a line that looks something like this:

    <item description="$$

    $/Bridge/OpenersXML/Description/MPEGMedia=MPEG Media" extensions="mpeg mpg m2ts" app_name="OS" app_path="D:\Windows Media Player\wmplayer.exe">. (They're in alphabetical order by description.) The app_path here is the location where I placed an exact copy of the Windows Media Player folder that is located in C:\Program Files (x86). The m2ts, I added myself.

    As far as the CODEC Pack goes, I assume that there's no entry in Control Panel->Programs and Features (Win7) or Add/Remove Programs on earlier releases. If that's the case, you'll need to restore from a backup that's as close as possible to right before you installed the pack. Make sure you backup any files that you want to keep that you've produced or saved since then. If no backup is available, you may need to reinstall the system and CS5.

    October 6, 2010

    The way I read that error message, Bridge, for some reason, couldn't find Windows Media Player in it's default location. I copied the whole wmp folder and pasted it on my D: (Storage) drive. I went into Bridge preferences and pointed to this copy of the player. After a reboot, everything is as it should be. That CODEC Pack was not necessary. I agree with the previous post that advises avoiding adding any CODEC Packs if you don't absolutely have to. Before I hit on this solution, I also cleared the cache and reset Bridge preferences to default (hold down ctrl + alt while starting Bridge.) I realize that it's been a while since anyone posted to this thread, but I thought that my experience may be of use to someone experiencing this problem.

    rickg1949
    rickg1949Author
    Known Participant
    October 6, 2010

    TT,

    Thanks for your news.  I still can't get mpeg playback inside Bridge for HDV .mpeg clips which were captured in either Premiere CS4 or CS5 on my Win7 laptop workstation.  Did the 3rd party CODEC thing on my main workstation (Vista64bit) and got clips to play in Bridge but I am nervous.  Today when logging and loading in Premiere I had no video on the desktop for the first time ever.

    Used monitor to view clips and they loaded but each one produced an error message saying that  "The file is busy, and unable to be updated."  That seems to be new and the saving and process seemed to be about 4 times longer after each clip was captured.

    Anyone have any thoughts?  Would love to purge those 3rd party CODECs.

    rg

    Todd_Kopriva
    Inspiring
    October 7, 2010

    In a recent thread on the Premiere Pro user-to-user forum, a user's problem was traced back to an installation of K-Lite, and it was indicated that installation of K-Lite was recommended on this thread.

    So, here I am to make this clear:

    The K-Lite codec pack severely impairs the functioning of many video applications, including Premiere Pro, After Effects, and Adobe Media Encoder.

    Note the warning on the K-Lite download here:

    http://www.videohelp.com/tools/sections/codec-packs

    "Warning! If you install all the included codecs/decoders you might get problem with other video software on your computer."

    Heed that warning.

    rickg1949
    rickg1949Author
    Known Participant
    July 5, 2010

    Well, tlt, I have purged many times, both from within Bridge and externally.  I also did do a "clean install of CS 5 to a machine with a "clean install" to Windows 7 64 bit.  That's what frosts me: everything else is working amazingly well.  Only this one glitch.

    In my main workstation (Vista 64 bit), I did a "clean install" to CS 5 and go the same, "no mpeg preview" results until I did that ffdshow codec install which I hated to do.  Any now it does seem as mentioned above that my Premiere playback has suffered a bit.

    Doing a total "clean install/format the C: drive" is not an option.  Don't have the 2-3 days that that would take to get back up to speed.


    Going to take a look at that file acciation list thing above and make sure all those various file types point to same player.  Will let you all know.

    Rick

    Participant
    July 5, 2010

    Rick,

    Here's what puzzle me:

    If your WMP can play your HD mpeg  file, why should you need to install other codec?

    It also means that WMP is able to locate (or associate if you like) the correct dll (or codec or whatever engine you want to call) to play your file.

    See what I am getting at?  I could be wrong, but I think your Bridge has either two issues:

    (1)  It has sourced (I'm a unix boy so excuse that term) the correct dll, but unable to preview (which really is just passing your mpeg file to the source) because the cached version (not your original mpeg file) is in limbo state.  When you purge, you flush out the old and regenerate a new version of the mpeg file in the Bridge's cache.

    (2)  Your Bridge is confused and doesn't know which is the correct dll to source.  This is when you go in and tell Bridge which dll to use (the associate thing...).

    BTW, what is the size of your mpeg file?  Is there a file size limitation for Bridge to preview?  Might be worth getting an Adobe expert to confirm this...

    Also have you play around with the Cache Size (between 10,000 to 500,000) in Preference > Cache?

    How old is your camera?  Silly question but is the file that comes out of your camera compatible with 64-BIT OS?  WMP can play it because it has a huge library to look things up ... Bridge on the other hand, doesn't know about this huge library.

    Sorry I'm running out of idea... honestly I rarely have anything to do with mpeg files.  I'm a still boy who have recently caught onto DSLR video and hence stumbled accross your issue, but with .mov files...

    rickg1949
    rickg1949Author
    Known Participant
    July 5, 2010

    Appreciate your feedback.  I have done all kinds of "flushing" including deleting files/folders under /cache with no success.  I am wondering if it may be something to do with Windows Media Player 12 and its interface with Bridge?  Thinking this, since I re-installed CS 4 and under that version Bridge won't preview HDV files for me either.

    File sizes not an issue, short clips 10-15 seconds. and only trying to put 3 clips in cache folder.  Odd thing on Win 7 machine is that in Bridge, double-clicking on a .mpeg (HDV) clip does NOT open WinMediaPlayer while  double-clicking .m2v clip does.  And YES, I have associated both/all mpeg file types to play with WinMediaPlayer.exe ver 12.  Those same files will open and play with WinMediaPlayer when double-clicked in WinExplorer, so why not from Bridge?  I don't want to load/add a codec pack to this workstation, like I had to do in my main edit station.  And I'd love to get rid of them on that machine.

    Here's a screenshot of the list of mpeg codecs that show up under Windows Media Player.  Anyone see anything strange/missing?

    Funny thing is, I had great results with CS, CS 3, CS 4.  Sure stability was a bit shakey in earilier versions, but in CS 4 everything worked perfectly.  So with a clean install on machine with clean install of Windows 7 I expected the same results.

    Good luck with the DSLR, that's a real creative tool to be using.