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Participant
April 20, 2024

Issue with Syncing Projects from Adobe Express to iPad

  • April 20, 2024
  • 17 replies
  • 3391 views
To whom may concern, I hope this message finds you well. I am writing to address an issue I've encountered regarding syncing my current projects from Adobe Express to my iPad. While I can access my projects seamlessly on both my phone and laptop, I seem to encounter difficulties with my iPad. Since I've updated to the new update I've been having issues. I've attempted various troubleshooting steps, yet the problem persists. As my workflow heavily relies on the synchronization across devices, resolving this matter promptly is essential for the continuity of my projects. Could you please assist me in diagnosing and rectifying this syncing issue on my iPad? Any guidance or support you can provide would be greatly appreciated. Thank you for your attention to this matter. I look forward to your prompt assistance. Warm regards, Maria DiDario maria_didario@yahoo.com

17 replies

tenkelly
Participating Frequently
July 22, 2024

Came here to say this. I'd really love to work on desktop (web) for Adobe Express then show clients on my iPad for meetings. 

Ten Kelly Designs
Participant
July 21, 2024

it's july 2024 and i have the same problem. Working with adobe express on an ipad doesn't make sense because the work is not synchronized to desktop or iphone. Since months all you can find on support pages is that you have to wait - there will be a new version...

JPHoops51
Known Participant
July 7, 2024

When will this happen?!?! My workflow between iPad & iPhone adobe express has been DESTROYED! I am now being FORCED to work on any pay content on my tiny iPhone screen. This is crazy Adobe!! 

Participant
May 10, 2024

Do you have a date when the update will be available?

Neelamk
Legend
May 7, 2024

Hi @orlyi32410784 ,

 

You cannot see the file sync on your iPad as it is still in the old version. The new version of the iPad for Afobe Express is coming soon, and you will see the sync of files working on desktops, mobile phones, and iPads.

 

Please feel free to reach out to us for any assistance.

 

Thank you,

Neelam

orlyi32410784
Participant
April 24, 2024

I'm in the same boat. 

Desktop PC Adobe express works great. 

iPhone X Adobe express is synced. 

iPad Adobe express - not synced.

 

What's up with that?

beza1
Participant
April 23, 2024

Hello, following this as I have a simillar situation. On my computer I have all my projects, and on the Ipad only local projects I did long a go. It doesn't seem to sync with my files on my computer, even thoough it says sync trough wifi.

Yours 

Björn