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Error in Adobe Firefly - cannot pull up the desired mages in Favorites

New Here ,
Jan 02, 2025 Jan 02, 2025

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I'm using the most recent onlline version of Firefly on a Macbook Pro with Ventura 13.7.1

 

When I click on an image in my Favorites in order to further work on it using Adobe tools, instead of pulling up the four images that contain the one I'm interested in, four new images are generated.

 

Previously I was able to solve this by restarting FireFly. This no longer works.

Bug Unresolved
TOPICS
Imaging

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1 Comment
Community Expert ,
Jan 03, 2025 Jan 03, 2025

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Hello @Don331749151y8p,

Thank you for your message. I am sorry you are having this problem. 

Can you please post a copy of the original image and a link to the image from the generation page?  You can download the image after hovering over the image in favourites and after going to the generation page, do a copy link to image to get the URL.

Thanks,
    droopy

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