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5

After Effects can't continue : Encountered a GPU Or Graphics Driver issue

Explorer ,
Feb 01, 2025 Feb 01, 2025

reicol__0-1738447656838.png

I tried to increase the volume of my system (volume icon, "taskbar") my screen froze and went black and then that error came out! my GPU is a Gtx 1660 (driver studio last update "yesterday") this problem already It even comes from 2023 but before it did not give this message... it only turned the screen black and in the worst case the video was not given again but rather I restarted the pc

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TOPICS
Bug , Crash , Error , Performance
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correct answers 1 Pinned Reply

Adobe Employee , Feb 03, 2025 Feb 03, 2025

Believe this is the same issue as After Effects Freezes after some time with error: ... - Page 5 - Adobe Community - 14687775.  There was a recent modification in the beta that switched from the error loop to showing a better error dialog, prompting a save of the open project, and then requiring a restart of the application. Is that what you experienced after this message?

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Adobe Employee ,
Feb 03, 2025 Feb 03, 2025

Believe this is the same issue as After Effects Freezes after some time with error: ... - Page 5 - Adobe Community - 14687775.  There was a recent modification in the beta that switched from the error loop to showing a better error dialog, prompting a save of the open project, and then requiring a restart of the application. Is that what you experienced after this message?

All the best,
Jessica McMillan - AE Engineering
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New Here ,
Apr 19, 2025 Apr 19, 2025

Hi, were you able to fix it? I'm having the same problem, and I have the same video card.

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New Here ,
Apr 23, 2025 Apr 23, 2025

Please let us know, how to solve this issue. Is that I need to change the graphics card

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New Here ,
Apr 29, 2025 Apr 29, 2025

its a big issue me and my colleague is facing this error, please look into this and resolve this

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New Here ,
May 08, 2025 May 08, 2025

I'm having the same issue here. I haven't been able to use my GPU in After Effects for three months.

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New Here ,
Jun 26, 2025 Jun 26, 2025

Hi, I am facing the same issue and I have a GTX 1650ti. I am just doing some light work and still After Effects crashed a few times.

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Participant ,
Jun 27, 2025 Jun 27, 2025

Same here. Bug shows when I do something in AE and try for example to open a folder on my computer or minimize AE. It is 1 month or longer when I can't work. Adobe should pay us for problems with customers we have in oiur buisness. This is sick!

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New Here ,
Jun 27, 2025 Jun 27, 2025

Guys, I've been dealing with this problem since the beginning of the year, and I finally solved it! I saw the post where @WellsMcKenzie suggested running AE in Windows 8 compatibility mode, and it worked! This video here shows how to do that, hope it helps solve your problems too.

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New Here ,
Jul 14, 2025 Jul 14, 2025

Treid all valid Options as well as Reinstalling the SOFTWARE Drivers, Yet the error statyssame on GTX 1660 TI. 
There is no error on my other systems which have 1660 SUPER. Let me know if anyone found a better solution for it? 
Or Degradding the versions to something old might work? 

 

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Community Beginner ,
Jul 18, 2025 Jul 18, 2025

Screenshot 2025-07-17 195313.pngsame problem......how to fix it ?

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New Here ,
Jul 23, 2025 Jul 23, 2025

im facing the same problem, my gpu is a GTX 1650 but AE crashes even if i create a new empty project

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New Here ,
Aug 15, 2025 Aug 15, 2025
LATEST

Same problem, also gtx 1650

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