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R
rYz-Genero
Participant
March 10, 2023

Composition Panel shortcut Fit / Fit up to 100% not working

  • March 10, 2023
  • 9 replies
  • 3033 views
  • Issue - A short description of the problem
    The Issue i've been having on my Macbook Pro is that the shortcut command to either fit the composition viewer to fill the view doesn't work. Meaning neither my shortcut commands regardless of to 100% or not it will not register and fit my viewer to my composition window.

  • Adobe After Effects version number
    23.4.0

  • Operating system
    Ventura 13.3.1

  • Steps to reproduce - The steps we should follow to show us the issue you are seeing. 
    Not sure how to reproduce it as other workstations at work that are mac computers do not have this issue. But whenever i go to keyboard shortcut setup my bind to be Shift + F for fit up to 100%, also making sure the bind isnt being used by anything else it doesn't work.

  • Expected result - What should have happened after the last step?
    Fit viewer to window frame inside of composition panel
  • Actual result -  What did happen after the last step?
    Null- Nothing happens.

    Does work on my PC and other mac's in the office so I am clueless.
    This topic has been closed for replies.

    9 replies

    J
    Community Manager
    Jessica McMillanCommunity Manager
    Community Manager
    October 21, 2024

    Hello @carolpedro 

    I assume you mean the most recently released version of AE? That would be 25.0 which came out last week.

    All the best,
    Jessica
    AE Engineering 

    All the best,Jessica McMillan - AE Engineering
    C
    carolpedro
    Participant
    October 19, 2024

    I have the most recent version (29.0) and problem persists... why that?

    A
    Alessander29516624fxds
    Participant
    October 5, 2023

    For everybody struggling with this i coppied the shortcuts txt file from previous versions and and put on the new version, It worked: from C:\Users\User\AppData\Roaming\Adobe\After Effects\22.6\aeks\  to C:\Users\User\AppData\Roaming\Adobe\After Effects\23.2\aeks\ . Saved my life.

    E
    Equipe31220503p7ud
    Known Participant
    August 8, 2023

    The shortcut "Ctrl+\" to "Fit up to 100%" is not working.

     

    I tried change the shortcut, but still didn't work.

     

    It's been months this way.

      J
      Community Manager
      jenkmeister17177426Community Manager
      Jenkmeister
      August 2, 2023

      We believe this should be fixed in 23.6, which will release in the coming weeks. If you want to test it sooner, the same fix is in the current AE Beta builds. 

      mrtdg
      mrtdg
      Inspiring
      August 2, 2023

      I'm on Windows 11 (AE ver 23.5.0 build 52) and it happens here too. The difference is default keyboard works fine, but when I remapped (swapped alt-/ and shift-/) it breaks it. OPnce broke I can't fix it without loading the default keyboard.

        J
        Community Manager
        jenkmeister17177426Community Manager
        Jenkmeister
        June 27, 2023

        A fix is currently in testing internally and we expect it to go into Beta in the next few weeks. 

          Mylenium
          Mylenium
          Legend
          June 27, 2023

          This is a known issue. The circumstances seem rather specific to some Macs/ versions of OSX.

           

          Mylenium

          R
          Raúl23095587cimo
          Participant
          March 10, 2023

          Since a computer crash, nor my custom keyboard shortcut nor the default one works on my computer. I reinstalled the suit without success. I tried to change keyboard layout without sucess.

           

          Is just the Fit and Fit up to 100% shortcuts that don't work, any other shortcuts seems to work.

           

          My team mates have it working as allways, and we are all in the same version.

            O
            Orfeas24041511apxl
            Participant
            May 15, 2023

            This is still an issue. Can the multibillion dolar company do something about it?

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