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MassiveTM
Participating Frequently
July 27, 2025

P: Xiaomi 15 Android 16 HEIC photo become Green in Lightroom, LRC & turn Red in Photoshop

  • July 27, 2025
  • 5 replies
  • 709 views

 

Hello guys, I'm using Adobe Lightroom on my mobile phone (Xiaomi 15 based on Android 16) and when i try to import HEIC photos, the preview come green. I'll attach some photos.

 

Can some body help?

 

  

 

    5 replies

    M
    MassiveTMAuthor
    Participating Frequently
    September 16, 2025

    Hi @Sameer K , do you have any news? Thank you 🙂 

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    September 16, 2025

    Hey, @massive™_5282. Thanks for tagging me. Our teams are working on this, and you can keep the HyperOS updated to verify if new images appear correctly. 

     

    Thanks!
    Sameer K
    (Type '@' and type my name to mention me when you reply)

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    August 6, 2025

    Thanks for the continued collaboration, @MassiveTM. The team is working on this.

    Best

    Sameer K

      M
      MassiveTMAuthor
      Participating Frequently
      August 5, 2025

      Hi @Sameer K , I answered you by Private Message!

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      August 4, 2025

      @MassiveTM - I've sent you a direct message asking for specific details. Awaiting your response. 

      Thanks!

      Sameer K

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      July 28, 2025

      Hey, @MassiveTM. Welcome to the Lightroom Community. I'll need more info to help you figure this out. I reviewed your account and couldn't find an active subscription.

       

      Please share more details:

      1—Exact version of Lightroom.

      2—How was the image shot?

      3—Does this happen when you shoot in DNG using a mobile Camera or use Lightroom's in-app Camera to shoot in RAW or JPEG? 

       

      Could you upload a few HEIC sample images to a cloud file-sharing service and share a link with us? 

      Awaiting hearing from you. 

      Thanks! 

      Sameer K

      (Type '@' and type my name to mention me when you reply)

      M
      MassiveTMAuthor
      Participating Frequently
      July 28, 2025

      Hi @Sameer K ,

      I don't have any subscription. I'm using the free version

      1 - Version 10.4.4

      2 - Shooter by Xiaomi Camera App - nothing special

      3 - Using jpg or jpeg, no issues occurred

      4 - This are 2 original images : Google Drive Images HEIC 

       

      I'm waiting for your response 🙂 

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      July 30, 2025

      Thanks for sharing the images. I can confirm that Lightroom, Lightroom Web & Mobile, Camera Raw, and Lightroom Classic appear green. In any other non-Adobe file viewer, the images appear to have a Red tint. Only in my mobile gallery does the image appear to have a normal preview. 

       

      Does this happen with a specific set of images or all of them? Have you recently updated your mobile device? Could you add more images shot after this message to the Google Drive folder? 

       

      I'm looking forward to hearing from you. Thanks!

      Sameer K

      (Type '@' and type my name to mention me when you reply)

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