I can't use any adobe apps because of the error code 12013

[Str3am35597215e5rm]

Good morning

every time we inizialize applications with ACC desktop a window with error code 12013 appears. I'm using the gosplit service sharing the adobe license from another user.

i'm on macbook pro with ios ventura 13.4.1

Thanks in advance for your help

[kglad]

who's "we"?  eg, do you have a teams or enterprise subscription?