Demora para abrir a Creative Cloud

[Lucas32667926qvdk]

Ao abrir minha creative cloud, me deparo sempre com a mesma mensagem: Sua creative cloud está demorando mais que o normal... Esse problema apareceu após a última atualização, Já desistalei e fiz uma nova instalação, porém ele continua muito lento para abrir. 

[kglad]

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

[Paulo Remorini]

Bom dia a todos! Eu também estou com esse problema e acontreceu da mesma forma, isso acontece direto, meu sistema operacional é o ios, creio eu por causa desse motivo interfere na comunicação entre os app da adobe.

[sprinklr-integration-user]

Hi 

@Paulo Remorini

,

Did you try the steps mentioned by 

@kglad

?

Let us know if that helps.

Regards,

Tarun

[kglad]

@Paulo Remorini 

you have a problem with adobe mobile apps?