Skip to main content
Participant
November 7, 2022

P: Print Module, Page Set Up Crashes Lightroom Classic V 12.0.1

  • November 7, 2022
  • 260 replies
  • 20832 views

Good day. I ran across this issue yesterday, 6 Nov, and I'm not sure who (Adobe, Apple, Epson) is responsible for t/s and fix- it is frustrating. Simple to explain - fixing is another issure entirely.

 

I'm using a 16" 2019, Intel MacBook Pro w/32Gb Ram. I upgraded to MacOS Ventura and Lightroom Classic v12.0.1.  Going into Print Module and trying to select Page Set Up crashes Lightroom. I tried restarting the computer, resetting LR Preferences and turning off GPU Acceleration to no avail. 

Do the LR Print Module, Page Set Up and Printer Settings, pull their input from the printer manufacturer drivers? Again, I'm not sure who is responsible or even how to go about troubleshooting/fixing. Any help/advise would be appreciated. Thanks in advance.

I have two projects for customers in work - I should have known better than to upgrade this soon.

 

 

This topic has been closed for replies.

260 replies

Taiyosan
Participating Frequently
April 26, 2023

Am using V13.3 on a Mac M1 and still finding that the printing settings do not stick - have to return to the setting and reset them for each print unless i'm printing a bunch at a time. I don't remember this happening with earlier version of Ventura. 

Rick, how do you know Apple fixed this? Do your printing settings stick at whatever you set them to?

TheDigitalDog
Inspiring
April 21, 2023

"Ventura 13.3.1 has NOT fixed this issue for me. Settings are NOT sticky. I cannot print correctly to an Epson 9890 without a LOT of jumping around through hoops, and setting changes for EACH print".

 

Correct, because this is and always has been, an Apple bug. Since Ventura was released. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
dakotakid_parker
Known Participant
April 21, 2023

Sorry Rikk.

Rikk Flohr_Photography
Community Manager
Community Manager
April 21, 2023

@dakotakid_parker 

This thread relates to a Crasher when accessing the Print Dialog. Your issue sounds like a different issue. Please post your issue in a new thread in Lightroom Classic Discussions so that the community can help you. Remember to include complete system information, step by step instructions and other pertinent details. 

Rikk Flohr: Adobe Photography Org
dakotakid_parker
Known Participant
April 21, 2023

Ventura 13.3.1 has NOT fixed this issue for me. Settings are NOT sticky. I cannot print correctly to an Epson 9890 without a LOT of jumping around through hoops, and setting changes for EACH print.

Philippec
Participating Frequently
April 17, 2023

Finally solved with MAC OS 13,3,

Philippec
Participating Frequently
April 17, 2023

Finally solved with Mac OS 13,3 ! 

philpion
Participating Frequently
April 3, 2023

Ce problème vient d'être résolu avec la nouvelle mise à jour du MacOS Ventura 13.3 

Participant
April 3, 2023

J'utise la dernière version de Lightroom Classic sur un MacBook Pro. Ça fais au moins 2 mois que lorsque je clique sur " mise en page" pour imprimer une photo, le logiciel se ferme à chaque fois. Il m'est donc impossible de changer la mise en page. J'ai envoyé souvent le rapport à chaque fermeture comme demander. Est-ce que quelqu'un peut m'aider avec ce probléme? Je vous remercie à l'avance.

Rikk Flohr_Photography
Community Manager
Community Manager
March 30, 2023

Apple has fixed this bug. Update to Ventura 13.3 to obtain the fix. 

Rikk Flohr: Adobe Photography Org