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M
Mike Waldvogel
Participating Frequently
November 12, 2023

P: (Android 14) Blue or Negative Images

  • November 12, 2023
  • 78 replies
  • 16362 views

Hi,  

 

Idon't know if you can help me here but I got a strange behavior. I wanted to try out your Android App (Version 9.0.1) created an account and now everytime I load up a picture it shows totally blue. I can edit it and export it then everything is fine. Same if I try to take a screenshot. In the screenshot all fine. I don't know what's happening.

Is it possible that's a feature of the free version? 

Can you help? 😊

 

Thanks.

Mike

    78 replies

    Show previous replies
    S
    Shikhargupta95
    Participant
    November 28, 2023

    Having the same issue. The issue seems to be caused by the swapping of the red and blue channels while rendering the editing interface. 

    Phone: Pixel 8 Pro

    Android Version: 14 QPR2 Beta 1.1

      I
      Ipek238896377pmb
      Participant
      November 24, 2023

      Having the same issue on Android 14 (pixel 😎 Lightroom v9.0.1. Started after a phone auto update last night. 

        qpsk1234
        qpsk1234
        Inspiring
        November 20, 2023

        *environment
        Software:Adobe Lightroom Android v9.0.1
        Device: Pixel 8 Pro (Android 14 beta QPR2)


        *Problem details

        When displaying an image in the development module, the image appears to be a negative inversion.

        In some cases, the negative image will be displayed normally after a while,
        but the same situation will occur when you move on to the next photo.
        Also, if you enable HDR editing, the display will not be correct at all.

        It is likely that the HDR support is not working properly,

        but it is unconfirmed whether similar cases have occurred with other people.

        The attached file is a photo of a red beer case (display is broken)

          qpsk1234
          qpsk1234
          Inspiring
          November 20, 2023

          Sorry,Seems to be the same problem as the one already posted.

          P: Pictures are mostly blue on Android 9.0.1 (Android 14)
            M
            Mike WaldvogelAuthor
            Participating Frequently
            November 19, 2023

            Updated to Android 14 QPR2 Beta 1 AP11.231020.014 

             

            Behavior still the same. @Rikk Flohr: Photography Any progress in finding the error or atleast is it reproducible on your devices? Thanks! 

              M
              Mike WaldvogelAuthor
              Participating Frequently
              November 14, 2023

              Thanks for looking into this behavior, if I can be of any help. Just let me know! 

              In addition I just updated my phone to the newer Beta Version: U1B2.230922.013, problem/behavior still exists. 

                Rikk Flohr_Photography
                Community Manager
                Rikk Flohr_PhotographyCommunity Manager
                Community Manager
                November 14, 2023

                Settings status - adding bug number.

                Note: If you are using the Android Beta and you revert to the current public OS version, does the problem remain? 

                 

                Additionally, the team would like to collect your device's Android OS Build number. Please post it in the comments. 

                Rikk Flohr: Adobe Photography Org
                  Henriks Porciks
                  Henriks Porciks
                  Participant
                  December 19, 2023
                  Out of nowhere, from one day to the other the app started opening photos in some weird high contrast/inverted color mode that can't be turned off. All warm tones are displayed as blue among, and the image as a whole appears dark, basically redndering  the app is unusable now.
                   
                  For a company of this size such a product breaking bug is embarassing, leaving users without the ability to use a service they are paying for. It is at least to be expected that the team is trying to fix this with the utmost urgency and compensate users for the downtime.
                   
                  Device: Google Pixel 8 Pro
                  Version: December Patch 2023
                    T
                    Thor Egil Leirtrø
                    Known Participant
                    December 19, 2023

                    Wrong forum, but the problem is already fixed in Lightroom Mobile version 9.1.1

                    It seems that it was caused by some change in the December update for Pixel 8 phones.

                    Thor Egil LeirtrøFreelance concert photographer - thoregilphoto.com
                      M
                      Mike WaldvogelAuthor
                      Participating Frequently
                      November 12, 2023

                      The first picture is when im not active in the app (in this case switching to another one) the other two are when the app is active... I cannot find any reason for it. 

                        M
                        Mike WaldvogelAuthor
                        Participating Frequently
                        November 12, 2023

                         

                         

                         

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