P: Problem sharing images on Instagram

[default1y5hub6a61ks]

Since downloading the latest version of Lightroom for iPhone, I have been unable to post photos on Instagram. I keep getting error messages. I removed both apps and reinstalled them, but they did not solve the problem. The same thing happens on my iPad. I think it's a bug in the latest version of LR.

[Aleke]

Hi @default1y5hub6a61ks, welcome to the community!

Could you share a few more details about the issue you’re seeing? What’s the exact error message, and if possible, could you upload a screenshot of the error dialog?

Also, it’d be helpful to know what version of iOS and iPadOS you’re currently using on your devices.

Thanks so much!
Alek

[kdhphoto]

Hello @Aleke 

I have the same issue.  I no longer can post directly from Lightroom mobile to Instagram using the Share button nor Export, only if I use the dedicated Instagram button (which I never use, because Instagram horrible distorts my photos when I try to post from their site, hence my use of Lightroom).  Each time I try to send a photo as a post, I get the message "Error, something went wrong".  I am using an iPhone 15 updated to iOs 18.6.2 and Lightroom v 10.50.  This has just happened in the last week or two.  Thanks for your help as I currently cannot post at all on Instagram.

[default1y5hub6a61ks]

@Aleke

Thanks for your quick reply.

I am using LR v10.50 on my iPhone with OS 18.6.2.  My iPad is running LR v10.51 with OS 18.6.2 The same results occur with different photos. This is a new problem.  I never had this issue until I downloaded the LR updates.  I am running the latest versions of Instagram on both devices.  

Below are chronological screen shots leading to the error message. I normally select POST, but the same error message appears when I select REEL, STORY or MESSAGE. Note the additional images (similar to lines of text) that appear on the thumbnails appearing next to these options.

As noted in my original message, I deleted both apps from my devices and reinstalled them, but the same thing happens.  I’m convinced it’s a bug with the latest LR mobile app.

I look forward to hearing from you.

Joseph Feeks

[default1y5hub6a61ks]

@Aleke 

i sent a separate message with the screen shots. Please confirm receipt.

[default1y5hub6a61ks]

@Aleke

Thanks for your quick reply.

I am using LR v10.50 on my iPhone with OS 18.6.2. My iPad is running LR v10.51 with OS 18.6.2 The same results occur with different photos. This is a new problem. I never had this issue until I downloaded the LR updates. I am running the latest versions of Instagram on both devices.

Below are chronological screen shots leading to the error message. I normally select POST, but the same error message appears when I select REEL, STORY or MESSAGE. Note the additional images (similar to lines of text) that appear on the thumbnails appearing next to these options.

As noted in my original message, I deleted both apps from my devices and reinstalled them, but the same thing happens. I’m convinced it’s a bug with the latest LR mobile app.

I look forward to hearing from you.

Joseph

[Sameer K]

Hey, @default1y5hub6a61ks & @kdhphoto. Thanks for the updates. If you've used email to reply and send attachments, attachments are discarded. Please open this conversation in a browser and attach the workflow screenshots to the community platform. 

Also, make sure Lightroom and Instagram have full permissions to access the mobile images from the iPhone/iPad Settings > App Settings list > Settings pages for Lightroom and Instagram. 

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

[kdhphoto]

Hello @Aleke @Sameer K  both Instagram and Lightroom have full permissions to access mobile images, so that's not the issue for me.  Thanks.

[Sameer K]

Thanks for sharing the update. Do you see this error with specific images with a specific set of edits? Were these images imported from the same device or a desktop? Could you share a video of your workflow starting from the edits > to export? 

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

[default1y5hub6a61ks]

Here are the screen shots showing my work flow when posting LR images to Instagram. This is the same process I've used for a long time, but it stopped working after I downloaded the latest version of LR mobile for iPhone and iPad.  This happens with ALL images, not just a few.  

[kdhphoto]

@Sameer K @Aleke the error is with any type of edit or no edit at all.  I make very few edits when I have posted on Insta in the past, using photos I've taken with my iPhone 15 as well as with my Leica.  Usually, the edits are cropping to 4:5 and maybe a filter, that's it.  When I've tried to post in the last few days, I've posted exactly as I have for the last year through Lightroom, and now there's an error.  I'll send screen shots of the process via the Share button (which has the same result as the Export option).  This is a photo I took last week with my iPhone 15, no edits at all.

[default1y5hub6a61ks]

@Aleke and @Sameer K , please note screen shots above. Sorry for not tagging you on my latest post.

[muiris_moymihan0861]

Am having identical problem.Last successful post was on the 5th of September.

[kdhphoto]

Hi @Sameer K @Aleke just wondering if there is any follow up, as the error message persists.  Thanks.

[default1y5hub6a61ks]

@Aleke  and @Sameer K , I have been wondering the same thing, by the way, Instagram released an update to its iPhone and iPad apps this week, but tha same problem persists in Lightroom when trying to post images to that platform. The problem began with the latest version of Lightroom.

[Sameer K]

Thanks for the tags, @default1y5hub6a61ks and @kdhphoto. The team recognizes this issue and is working on it. 

Best,
Sameer K

[raquel_celene_0249]

• 

   

  Ola, não consigo compartilhar fotos e vídeos do app diretamente para Instagram ( Stories e Feed) , e no Status do Whats app, como meu perfil é Comercial, gostaria de compartilhar diretamente sem ter que ficar salvando no álbum do celular, já que esse processo atrasa  e gera retrabalho ( depois ter que apagar as imagens da galeria do celular), peço que verifique essa questão. 

[kdhphoto]

Hello @Sameer K @Aleke I've updated Lightroom with the newly released update (2 days ago) and the issue persists.  I haven't been able to post to Instagram for almost three weeks.  Thanks for any information you can share.

[muiris_moymihan0861]

Hi Aleke,

The problem uploading to Instagram persisits.

[default1y5hub6a61ks]

@Sameer K @Aleke  I downloaded the latest version of LR 10.5.2 this morning. Much to my disappointment, I still couldn't post images from LR to the latest version of Instagram. I haven't been able to post any photos to Instagram since late August. Others are obviously having the same problem. What is the timeline for getting this fixed?

[Sameer K]

Hey All! The team is still working on this. A fix for this workflow will arrive soon. You can still use Export As and create your Instagram post using the exported images. 

Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)

[kdhphoto]

Hi @Sameer K - actually using the Export As option does not work either, same issue as the Share function.

[Nathan_Alston0546]

I tried this but I notice a drop off in quality for my images. Exporting through adobe is the best option. 

[default1y5hub6a61ks]

@Aleke and @Sameer K

Would you please provide an expected timeline for this update? I have not been able to post images from Lightroom to Instagram in about 6 weeks. I know others on this chat are having the same probelm. It's disappointing to see Adobe taking so long to address a problem that didn't exist until a recent update. Thanks for your prompt attention,

[Chris O'L]

This is still an issue for me also (7th October 2025) - was working fine until end of Aug/Sept, now an error message on trying to export to Instagram.  Latest versions of both apps, full permissions.

Glad it is recognised but getting a fix out would be great (well, essential really, for a mobile image editing app of Lightroom's standing).

Thanks

[kdhphoto]

@Sameer K same for me, still no ability to post in over 6 weeks and an error message for both the share option AND export option.