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Photoshop Beta Startup Error (0xc0000142)

Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Unbenannt.jpg.

 

The program starts with an error message and then shuts down.

Bug Acknowledged
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Desktop-Windows

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correct answers 1 Pinned Reply

Adobe Employee , May 14, 2024 May 14, 2024

After analysis we've come to understdand that this is an issue with machines with CPUs that do not have the AVX2 instruction set, and we're working on a fix.  Thank you for your reports!

-Noel

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New Here ,
Aug 09, 2023 Aug 09, 2023

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WhatsApp Image 2023-08-09 at 1.53.53 PM.jpeg

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Community Expert ,
Aug 09, 2023 Aug 09, 2023

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Unfortunately you don't give us any informations about your system. Please consider including the following in your question:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Screenshots of the problem
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Thanks. The above info will help to solve your problem.

 

Please check also if your system meets the system requirements of the recent Photoshop versions. 

The error message 0xc0000142 indicates that your system doesn't match the requirements.

  

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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Buenas tardes, desde la actualizacion 25.8 del beta de photoshop no logro hacerla inciar despues de actualizar, he tratado de reinstalarla en varias ocasiones, tambien la he desinstalado parcial y totalmente pero nada. Ahora con la version 25.9 esperaba que estuviera solucionado pero no es el caso, la version  normal y los  demas programas sin problemas por lo que pienso que no es nada en mi equipo, pero no se que mas puedo  hacer.

Podeis comentarme algo estoy abierto a cualquier solucion.

Un saludo y gracias

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Community Expert ,
Apr 23, 2024 Apr 23, 2024

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Community Beginner ,
Apr 25, 2024 Apr 25, 2024

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A mi me sucede lo mismo, instalo y desinstalo y ni se carga sale la caratula del 25.9 0 25.8 y despues sale se ha producido un error eniar o no enviar informe

que solucion hay

Muchas gracias

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Community Beginner ,
Apr 26, 2024 Apr 26, 2024

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Nach einem Updat von der Version 25.7 auf 25.8 sowie auf der neuen Version 25.9 kann ich die beiden PS Beta Programme nicht öffnen. Nach dem Löschen der Aktuellen Beta Version 25.9 und wieder Installierung der neuen Beta Version 25.9 hatte ich wieder das gleiche Problem.PS Beta öffnete sich nicht,es kam nur das Startbild kurz zu vorschein. Mit dem Update der PS Version 25.7 hatte ich keine Probleme.

Ich konnte mich nur helfen indem ich die Beta Version 25.7 neu Installierte.

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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Hi @Bildermacher do you have the DXO NIK plugins installed?  We know of an issue that a few customers have with this and the team is working on a fix, but please let us know if this might be the case for you.

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Hello.
As of today (Monday, April 29) I cannot start Photoshop Beta, when I have been working with it until yesterday.
I get a pop-up window with the text "The application could not be started correctly (0xc0000142). Click OK to close it."
If anyone has information on how to fix it (I've uninstalled and reinstalled and the same thing is still happening), I would appreciate it.
What we pay is not enough for these things to happen and not have a solution for it.
Thank you

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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This version worked perfectly until yesterday.

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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Hi @reimundl1594886 do you have the update from today? Adobe Photoshop Version: 25.9.0 20240428.m.2603 2d135fa arm64

 

Other customers that had this issue said this update fixed this issue.  Please use your CCD app and click check for updates to make sure it goes out and grabs the recent one, then let us know if you still have this issue.

 

What is the enlish translation of this error message you saw?

 

Thanks,

Cory - Photoshop Product Manager

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Estoy igual. Desde el día de hoy que actualcé a una nueva versión (hasta ayer me iba bien).

Me sale esta ventanita y que si quieres arroz. No hay manera. Igual; aunque desinstale e instale de nuevo... nada. He probado a volver a la versión anterior... y sí me va el beta; pero no con la nueva acción de generar imágenes con IA. 
Un chasco, vaya.

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New Here ,
Apr 29, 2024 Apr 29, 2024

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A MI NO ME APARECE LA VERSION 25.9 ... SOLO ME DEJA ACTUALIZAR HASTA LA 25.7 EN LA BETA... NO SE QUE HACER

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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Thank you for your reply Cury Shubert. This is the text in English.

 

The application could not be started correctly (0xc0000142). Click on “OK” to close the application.

 

What surprises me is that the new version is already running and I have already worked with it. Suddenly, one day later, the 25.09 version can no longer be opened.

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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A mi me sucedia lo mismo, però Adobe ayer repitió la actualización a 25.9
solucionando el problema y ara funciona con los plugins de terceros

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Community Beginner ,
Apr 29, 2024 Apr 29, 2024

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I have the same error message after updating to Photoshop Beta 25.9: 0xc0000142

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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Hi , I've moved your post from the Photoshop forum to the Photoshop Beta forum where you are more likely to get help with your issue.

Dave

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New Here ,
Apr 30, 2024 Apr 30, 2024

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the update is the latest. the problem with the error remains

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Community Beginner ,
Apr 30, 2024 Apr 30, 2024

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I am having the same issue. (Windows 10)  Beta v 25.9 April 29, 2024 update will not open.  If I install the earlier version 25.8, the Gen AI icon on the side toolbar is no longer there, so it's basically useless.  I hope you guys resolve this issue in the next update.

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Explorer ,
Apr 30, 2024 Apr 30, 2024

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Hello,
After updating P.S. (Beta) 25.9, the app no longer opens. An error appears (0x0000142) saying that the application cannot be initialized correctly!
Anyone having the same problem?
I went back to version 25.8 and it works normally!
Thank you very much!

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

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@jrcortez try reporting the issue on the Photoshop Beta forum

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Explorer ,
Apr 30, 2024 Apr 30, 2024

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Thank you Ged

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Explorer ,
Apr 30, 2024 Apr 30, 2024

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Hello,
After updating P.S. (Beta) 25.9, the app no longer opens. An error appears (0x0000142) saying that the application cannot be initialized correctly!
Anyone having the same problem?
I went back to version 25.8 and it works normally!
Thank you very much!

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Explorer ,
Apr 30, 2024 Apr 30, 2024

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Hi Cory,

I have the same problem:

Hello,
After updating P.S. (Beta) 25.9, the app no longer opens. An error appears (0x0000142) saying that the application cannot be initialized correctly!
Anyone having the same problem?
I went back to version 25.8 and it works normally!
Thank you very much!

P.S. I've created 2 other conversations... I don't know how to delete them.

 

 

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Explorer ,
Apr 30, 2024 Apr 30, 2024

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The general AI icon in the side toolbar is no longer present after returning to version 25.8.

Tks

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