Participant

P: Camera Raw as a Filter (not the plugin) freezes Photoshop on use

Forum|Forum|3 years ago
February 11, 2023
90 replies
28595 views

My photoshop is getting stuck whenever I try to use the camera raw filter; nothing opens up after I click on it, and I can't even close my photoshop. everything gets stuck and a sound like a notification comes up, but still, nothing shows up

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michalkupilik

Participant

Same thing happening to me too. Macbook Pro 14 M1 Pro. Constantly loosing work. Terrible experience!

didoriginal

Participant

Same here.. MacBook Pro M1 13". This is really, really frustrating!!! Adobe, fix this issues ASAP!

R

RightClickMask

Participant

The only workaround I found it works (sometimes) is duplicate the layer and edit in Camera Raw. Im thinking using Affinity for color retouching and then make photo composition in Photoshop because of this.

Adobe Support sucks... and probably it will never get fixed because they can't replicate the issue lol.

Rikk Flohr_Photography

Greetings,

To those on the thread experiencing this issue, we have thus far been unable to reproduce this issue with any of the instructions provided.

Without reproducible steps, the next best diagnostic tool would be to obtain a crash log. I see people mentioning 'killing' the app, but I don't see where anyone has actually seen a Crash Dialog and filled it out with an Email address and submitted it. Has anyone here even encountered a crash dialog?

Rikk Flohr: Adobe Photography Org

D

defaultdnuef3idsqyv

Participating Frequently

With all my respect, I'm wondering if you're kidding...
How could we ? When it happens, the app is stuck. And won't deliver deliver any crash log. This happens to many many users... Joke.

D

defaultdnuef3idsqyv

Participating Frequently

The list of perpetual bug in this software is just a joke... Beginning with panning and zooming freeze issue that annoys me for years, through all versions... Workaround ? Hiding the rulers. Seriously ?

T

Thebluepanda

Participant

It's kind of shocking that in 2023 I can use generative AI to create an image that doesn't exist - and yet I'm having the exact same Camera Raw freeze issue I've been having across 3 versions of Photoshop. After force-quitting Photoshop and re-opening, I'm greeted with 15 Recovered files that are thankfully up-to-date. It's only a matter of time before a mod comes along and says "this has been fixed! start a new thread!". But it's not fixed, it never will be.

And no, resetting preferences and all that stuff does not fix the issue.

M

Martin32139550ku2t

Participant

Same Probleme here... Waiting for help

B

Bachiboy

Participating Frequently

SO, I found an earlier post about this problems dating back a few years. One solution, or workaround really, was to turn off "Export Clipboard" in your Photoshop settings. So far, knock on wood, the freezing has stopped for me. I still don't think this should be the answer and that Adobe should address it, but hopefully this works for some, if not all of you, cuz it is a BIG pain in the... to deal with. Good luck!

Rikk Flohr_Photography

Were you able to get a crash dialog when this failed? If so, did you submit the crash dialog under the same Email address you use for the forum?

Rikk Flohr: Adobe Photography Org

C

chloer97719683

Participant

This is happening to me too. Probably once per hour for the last 6 or 7 hours.

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defaultxu0slhg1onw1

Participating Frequently

Adobe you need to find the fix for this!!! Same here. It's been happening pretty much since I bought a mac mini.

ikoviak

Participating Frequently

There is no fix for this. You simply have to force quite Photoshop and hope it recovers the files.

Anyone that claims that you can go to the preference menu or access some other menu to disable things etc, does not understand the issue we are talking about. When Camera raw stops functiong and you get stuck in it you cannot access any settings, preferecnes, or drop down menus. You simply see a progress bar as if Camera Raw is doing something but nothign ever happebs and you cannot cancel the process. The only solution is to force quite.

D

defaultxu0slhg1onw1

Participating Frequently

I'm having this exact issue! This happens every other time I try to open a camera raw filter! Many times after working in camera raw on a layer I'll save the file then if I try to open a different camera raw filter layer or sometimes the same one it will freeze. Sometimes after relaunching photoshop multiple times and I can eventually open the camera raw filter I'll check my layer masks and random brush edits will be gone. Everything else in the layer mask is the same but no brush meaning I possibly hours of brush edits.. This happens so often that it must be a bug, but I can't find a Fix!!! This is incredibly frustrating. Adobe customer support is No Help! Please if anyone knows how to resolve this it would save me from breaking my computer.

TheDigitalDog

Inspiring

Try resetting the Camera Raw preferences:
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"