Known Participant

P: Beta: Output appearance of HDR images varies on different GPU settings

Forum|Forum|3 years ago
December 13, 2022
11 replies
6363 views

Hi.

I've just tested the AVIF HDR output on ACR 15.1 on Apple Silicon Macbook Pro.

It seems broken when GPU acceleration is enabled. The exported images are distorted.

When GPU acceleration is disabled in ACR, the HDR content cannot be displayed, but when exported it's correct - it is correctly display by supported browser (Chrome 108+)

Br, Pawel

This topic has been closed for replies.

Rikk Flohr_Photography

Community Manager

Greetings all,

Updates for Adobe Photography products have been released. The February 2023 updates contain a fix for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for your patience.

Rikk Flohr: Adobe Photography Org

Rikk Flohr_Photography

Community Manager

This is fixed in 15.1.1 released yesterday.

Rikk Flohr: Adobe Photography Org

P

Pawel GurajAuthor

Known Participant

Cool. I've managed to extract Camera RAW plugin from the pkg without using Rosetta (hate to have it installed).

I can confirm, that export with GPU enabled works well now.

Br, Pawel.

MadManChan2000

Adobe Employee

Yes, we will eventually also release the installer natively via the normal Creative Cloud app.

In the meantime, please try the one I linked to earlier. The installer needs Rosetta, but the ACR 15.1.1 plug-in is Universal and therefore contains native Apple silicon code.

P

Pawel GurajAuthor

Known Participant

Will there be also MAC installer for Apple Silicon?

The one linked seems to be Intel only as it requires Rosetta to install.

Br, Pawel

MadManChan2000

Adobe Employee

We've just released Camera Raw 15.1.1 which fixes this bug. Please note that this is currently only available via the web links below (not via the main CC installer app):

https://www.adobe.com/go/acr_installer_mac
https://www.adobe.com/go/acr_installer_win

MadManChan2000

Adobe Employee

We've confirmed the issue is related to Output Sharpening when GPU is enabled in HDR mode. We're working on a fix.

In the meantime, the workarounds are (a) disable "Use GPU for image processing" in Preferences/performance, as you already identified, or (b) disable Output Sharpening.

Thanks for your help & patience.

Rikk Flohr_Photography

Community Manager

Moved to new thread - setting status to Investigating

Rikk Flohr: Adobe Photography Org

dfranzen_camera_raw

Adobe Employee

Hi Pawel,

Could you profice a few more details to help us understand the bug?
Please provide a copy of the original file and it's settigns (the one you are exporting).
Can you share with us a log file from Camera Raw? Please see section 4 "Collect detailed logs" on the Camera Raw GPU FAQ: https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html

Thank you for your help,
David

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Pawel GurajAuthor

Known Participant

Hi,

Under following link:

https://pawel.online/public/for_adobe_bug/

I've place the original file (CR3) and its settings (XMP). There are also two folders with files and logs with and without GPU enabled.

Br, Pawel

P

Pawel GurajAuthor

Known Participant

Just to clarify. In both cases the GPU is enabled for image processing.

Option With_GPU -> the GPU is enabled also for file import/export

Option Without_GPU -> the CPU is disabled for file import/export. This option creates correct output AVIF file.

Br, Pawel

MadManChan2000

Adobe Employee

Hi Pawel, can you please explain what you mean by "the exported images are distorted" ? Can you please post a screenshot or an example of the result? Thanks.

Also, could you share what settings you used in the Save dialog?