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P: Denoise - large artifacts with AMD Graphics Card

Explorer ,
Mar 24, 2024 Mar 24, 2024

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When I use Denoise on RAW images, the images are putting strange squares on the DNG once it is created.  this was after the latest update on both mac and adobe lightroom.  I've spent HOURS on adobe customer service, don't know how to fix this.  I love that feature.

IMG_8386-Enhanced-NR.jpg

IMG_8387-Enhanced-NR.jpg

Bug Investigating
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correct answers 1 Pinned Reply

Adobe Employee , Apr 05, 2024 Apr 05, 2024

I've opened a ticket for the Camera Raw team to investigate. 

Status Investigating

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Explorer ,
Jun 01, 2024 Jun 01, 2024

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Tried eveything you mentioned long ago, no success, and as subscriber I chose to let them know every step.  Thank you for your time.

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New Here ,
Jul 13, 2024 Jul 13, 2024

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Yo Rikk,

Curious where the fix of the artifact issue stands, or if Adobe closed the file, because my kit (3.6 GHz 10-Core Intel Core i9, AMD Radeon Pro 5500 XT 8 GB, LR 13.4, CR 16.4) continues to serve garbage when NR is activated, plus a massive overexposure of the original image. 


Denoise Artifacts in LR.jpg

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New Here ,
Jul 25, 2024 Jul 25, 2024

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I have LR Classic 13.4 On iMac running OS 14.5, 64gb Ram. When I run Denoise it's leaving one or two squares on image. It used to be occassional not more persistent. At times the square have been colored. Any thoughts ? Thanks7RV09555-Enhanced-NR.jpg

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New Here ,
Jul 25, 2024 Jul 25, 2024

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Bonjour,

J'ai exactement le même soucis et c'est trés gênant. Je dois faire la réduction de bruit plusieurs fois et puis d'un coup on ne sait pas pourquoi ça marche.

J'espère que vous pourrez nous apporter une solution.

 

J'ai également un Imac

Processeur : 3,8GHz Intel Core i7 8 coeurs

Graphisme : AMD Radeon Pro 5500 XT 8Go

Mémoire 128Go 2667 MHz DDR4

 

Voici les paramêtres :

Version Lightroom Classic: 13.4 [ 202406181129-60d181b7 ]
Licence: Creative Cloud
Paramètre de langue: fr-FR
Système d'exploitation : Mac OS 14
Version : 14.5.0 [23F79]
Architecture de l'application : x64
Nombre de processeurs logiques: 16
Vitesse du processeur : 3,8Ghz
Version SQLite: 3.36.0
Mémoire intégrée : 131 072,0 Mo
Mémoire GPU dédiée utilisée par Lightroom: 7 799,2Mo / 8 176,0Mo (95%)
Mémoire réelle disponible pour Lightroom : 131 072,0 Mo
Mémoire réelle utilisée par Lightroom : 7 904,0 Mo (6,0%)
Mémoire virtuelle utilisée par Lightroom : 63 759,0 Mo
Taille de la mémoire cache : 935,9Mo
Version interne de Camera Raw: 16.4 [ 1897 ]
Nombre maximal de liens utilisé par Camera Raw : 5
Optimisation SIMD de Camera Raw : SSE2,AVX,AVX2
Mémoire virtuelle de Camera Raw: 1483Mo / 65535Mo (2%)
Mémoire réelle de Camera Raw: 1718Mo / 131072Mo (1%)

Cache1:
Final1- RAM:248,0MB, VRAM:0,0MB, FLP_2506-Avec accentuation-Bruit-4.dng
Final2- RAM:37,0MB, VRAM:0,0MB, 8D079669-2F80-41A0-B7BC-0224AB67ABBB.dng
Final3- RAM:37,0MB, VRAM:0,0MB, F190AF05-9F03-47E1-B660-C37F1AC60D34.dng
Final4- RAM:37,0MB, VRAM:0,0MB, 6E90194A-8304-45AA-B9E8-661D5A7B494E.dng
Preview5- RAM:22,0MB, VRAM:0,0MB, FLP_2506-Avec accentuation-Bruit-2.dng
Preview6- RAM:22,0MB, VRAM:0,0MB, FLP_2506-Avec accentuation-Bruit-3.dng
Final7- RAM:1 194,0MB, VRAM:3 260,0MB, FLP_2506.CR2
Final8- RAM:248,0MB, VRAM:0,0MB, FLP_2507.CR2
Final9- RAM:37,0MB, VRAM:0,0MB, EEA6B50F-181D-4426-AD9F-AF3485426A42.dng
Preview10- RAM:22,0MB, VRAM:0,0MB, FLP_2506-Avec accentuation-Bruit.dng
NT- RAM:1 904,0MB, VRAM:3 260,0MB, Combined:5 164,0MB

Cache2:
m:935,9Mo, n:2 229,8Mo

U-main: 79,0Mo

Taille d’aperçu standard: 1024 pixels
Affichages : 1) 5120x2880

Informations relatives au processeur graphique :
Metal: AMD Radeon Pro 5500 XT
État initial: GPU pour l'exportation pris en charge par défaut
Préférence utilisateur: Auto

Dossier de l'application : /Applications/Adobe Lightroom Classic
Chemin d'accès à la bibliothèque : /Users/flphotographie/Pictures/Lightroom/Lightroom Catalog-v13.lrcat
Dossier des paramètres : /Users/flphotographie/Library/Application Support/Adobe/Lightroom

Modules installés :
1) Adobe Stock
2) Flickr
3) Loupedeck2
4) Module externe d'importateur Aperture/iPhoto
5) Module externe de prise de vue en mode connecté Nikon

Marqueurs Config.lua:

 

Merci pour votre retour.Export.jpg

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Guide ,
Jul 25, 2024 Jul 25, 2024

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It sounds like you both are having the issue in this thread.

It affect AMD GPUs in older Macs.

Since you are using the latest version of Lightroom Classic, I take it the issue for the AMD GPU hasn't been fixed yet.

 

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-8700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

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LEGEND ,
Jul 25, 2024 Jul 25, 2024

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There is a known issue with AMD cards on Intel Macs and Sonoma 14.4/14.5. It is intermittent and most commonly shows up in Camera RAW/Lightroom. Try restarting and/or disabling graphics acceleration.

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New Here ,
Jul 26, 2024 Jul 26, 2024

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LATEST

I restarted LR and turned off Graphics Acceleration and problem hasn't returned after 4 tries. Seems slower processing but could be expectations. Thanks for suggestions.

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