Adobe Photoshop cs6 extended - camera raw issue.

New Here ,
Jun 08, 2021 Jun 08, 2021

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Hi

I have PS CS6 Extended. I cannot open any of the cr2 files. it shows that I have Version 7, but as I tried to update it - stays the same. 

The error message: "if you are attempting to open a raw file from a digital camera make sure you have the latest Camera Raw update installed via help > updates

The error message redirecting me to 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

I did go to an update and it installed some apps like Camera Raw and Bridge, but still no luck opening cr2 files 

 

Please help 

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Community Expert ,
Jun 08, 2021 Jun 08, 2021

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Specifically what camera producing CR2?

You'll probably have to convert to DNG. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Expert ,
Jun 08, 2021 Jun 08, 2021

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CS6 is only compatible with Camera Raw up to version 9.1.1.

https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html

 

The CR2 files you have probably require a later version of Camera Raw.

 

In that case, your options are either a) to subscribe to the current version of Photoshop or b) stay with CS6 and use the DNG converter.

See https://helpx.adobe.com/photoshop/kb/why-is-my-camera-not-supported.html

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Community Expert ,
Jun 10, 2021 Jun 10, 2021

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Thanks, good to know, John. So I just tested Camera Raw 9.1.1 and I'm able to open CR2 and DNG files in PS CS6 13.0.1 x64 using Windows 10 without any problems. But I guess I shouldn't update Camera Raw past this for CS6 use? Or is this only applying to PS CC? I am not giving up my CS6 as a backup, lol.

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Community Expert ,
Jun 10, 2021 Jun 10, 2021

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quote

But I guess I shouldn't update Camera Raw past this for CS6 use?

By @J E L

 

Sorry, I'm not entirely clear on what you mean. CS6 is not compatible with Camera Raw beyond 9.1.1.

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Community Expert ,
Jun 11, 2021 Jun 11, 2021

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Oh, sorry, I was actually trying to confirm what you wrote! Before you wrote about the limit, I wasn't aware of this.

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