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4

Camera Raw supposedly opens but no window shows?

New Here ,
Feb 06, 2023 Feb 06, 2023

Photoshop Version: 24.1.1

Camera Raw Version: 15.1.1

Windows: 10 Home 19044.2486

 

When you try to use camrea raw filter, it "opens" but the camrea raw filter window does not show. You cant do anything in photoshop and you must press esc a couple times in order to use photoshop again. Reinstalling photoshop, and resetting all settings, including the raw camrea filter settings did not work.

 

 

How to replicate bug:
1.Open or create any document size or mode.

2.Open Camera Raw Filter

3. Screen does nothing, you must then press esc to use photoshop.

 

 

TOPICS
Windows
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correct answers 1 Correct answer

LEGEND , Feb 06, 2023 Feb 06, 2023

Try resetting your ACR preferences and Photoshops too, better? 

Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).

Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"

If no go, try disabling GPU in preferences.

 

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LEGEND ,
Feb 06, 2023 Feb 06, 2023

Try resetting your ACR preferences and Photoshops too, better? 

Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).

Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"

If no go, try disabling GPU in preferences.

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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Community Beginner ,
May 15, 2023 May 15, 2023

This worked for me too! Thank you!

 

Just for clarification for anyone on windows hold Ctrl + click Camera Raw in the preference section in Edit!

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New Here ,
Jun 02, 2023 Jun 02, 2023

Hey Thanks shxkil. After several attempts; Camera Raw filter working now.

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Explorer ,
Jun 06, 2023 Jun 06, 2023

Thanks! that worked for me too. Camera raw opening on an actual screen now... 

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New Here ,
Mar 02, 2024 Mar 02, 2024

This works perfectly; what a stupid glitch.

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New Here ,
Mar 09, 2024 Mar 09, 2024

Amazing, that worked.

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New Here ,
Mar 12, 2024 Mar 12, 2024

This worked for me! I think the issue happens when I switch between my laptop screen and dual monitor setup.

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New Here ,
Oct 05, 2024 Oct 05, 2024

Thank you Thank you!!!! that worked for me too.

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Community Beginner ,
Apr 22, 2025 Apr 22, 2025
LATEST

For me, the Cntl-click advice was the key!  Thanks shxkil

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Explorer ,
Jun 15, 2023 Jun 15, 2023

Thank you this helped me was having this issue. Right now my dual monitor setup all of a sudden tanking performance and photoshop is UNUSABLE ugh. I have more research to do but this was really messing wtih my workflow lol

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New Here ,
Aug 23, 2023 Aug 23, 2023

 Thanks!

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New Here ,
Sep 14, 2023 Sep 14, 2023

thanks soooo much. it works

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New Here ,
Feb 14, 2024 Feb 14, 2024

thanks!

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Community Beginner ,
Aug 17, 2024 Aug 17, 2024

Hello. Can I get some help with this? I don't see that option & i get no pop up.

 

Screenshot 2024-08-17 190122.png

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Community Expert ,
Aug 18, 2024 Aug 18, 2024

Did you try resetting the Camera Raw preference as described above?

 

Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).

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Explorer ,
Aug 21, 2024 Aug 21, 2024

Hi,

 

I have the exact same problem, but in After Effects. How can I reset the settings in After Effects? I don't see the option anywhere. 

 

This is so frustrating, I just wanted to make some quick edit and I got stuck of about an hour, because ACR window opens somewhere in the void...

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Explorer ,
Aug 21, 2024 Aug 21, 2024

Okay, spend 1 hour with Adobe support, the support guy connected remotely to my PC a tried to update drivers and stuff for 1 HOUR, no result. I gave it up and ended the support session, went to Adobe Bridge, clicked to ACR settings with the CTRL key, deleted the preferences and voila, IT WORKED! 

 

Thanks and I'm keeping this for others who would have the same problem as I had (Photoshop not in the Adobe plan, just AAE)

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Community Beginner ,
Mar 12, 2025 Mar 12, 2025

This worked for me, thank you so much. As mentioned, hold CTRL before clicking on Camera Raw in the prefs dropdown.

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New Here ,
Feb 06, 2023 Feb 06, 2023

Thank you so much, I guess I didnt actually delete everything I thought I did becuase your first suggestion worked. Thank you!

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New Here ,
Mar 19, 2024 Mar 19, 2024
Thanks, the solution worked
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New Here ,
Sep 26, 2024 Sep 26, 2024

thank you, its worked 😍

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New Here ,
Oct 27, 2024 Oct 27, 2024

граф проц поддерживается, в справке все гууд, а камера рав пишет что система не поддерживает граф процессор (в фш) стоит 10 винда, что делать, подскажите пожалуйста

 

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