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Participant
April 17, 2009
Answered

Cannon Eos 5D Mark ii with Photoshop CS3

  • April 17, 2009
  • 3 replies
  • 36114 views

Greetings Everyone and Thanks in advance for your help,

Unable to open the images with CS3 with 5D Mark II camera,  I installed Camera Raw 5.3, 5.2. 4.6 in an effort to get to read the 5D Mark II format, but CS3 doesn't seem to support, I ran across somewhere about converting to DNG and something of that sort, Has anybody done anything like this before.

We would like to stay with CS3, and still be able to use our new camera. Again thanks a lot for your help.

Best Regards

PG

    This topic has been closed for replies.
    Correct answer JimHess-8IPblY

    You indicated that you have tried three different versions of camera raw.  The only version you want is ACR 4.6.  The 5.x are of no value whatsoever to you.  They are only compatible with Photoshop CS4.  You need to remove them from your system.  Then, you need to make sure that ACR 4.6 is properly installed.  It has to go in the exact folder specified in the instructions, and it cannot be anywhere else.  That is the only thing I can think of for you to look at.

    In reading your question again, I need clarification.  Are you expecting Photoshop to open automatically when the DNG converter finishes?  That isn't going to happen.  You need to open Bridge and navigate to the folder where the DNG files were created.  The thumbnails should appear, and you should be able to work with those DNG files just like any other raw file.

    3 replies

    Participating Frequently
    February 18, 2010

    This is one version back from CS4 and ADOBE isn't interested in making this issue go away.

    Why should I have to fork out $$$ for CS4 when my 3 works perfectly fine until now...

    Never again will I buy and Adobe product after my conversations I just had with Adobe Philippines (ALL their customer service and tech support location) and Adobe corporate (who could care less) in California.

    Seems like the only American company with any dignity at all is Apple - I hope that lasts as there is nothing left in this country - sad.

    ssprengel
    Inspiring
    February 18, 2010

    The camera is new, what makes you think you wouldn't need to upgrade software to deal with it?

    --

    The profit Adobe would lose on your not buying their software is much less than it would cost them to pay people for the extra effort to update all older versions of software for new cameras, and they need to keep getting money from the upgrades to continue to pay people.

    --

    As far as Apple, they aren't supporting non-Intel Macs, either.

    ssprengel
    Inspiring
    April 5, 2010
    What possible incentive would there be in spending as much as ten minutes on such an endeavor?

    because it will increase the likelyhood of me (and hopefully others like me) to be future adobe customers.

    when cs5 comes out i wonder what the rate of returning cusomers to new customers will be who buy it. at my company it's about 85% returning to 15% new. takeing care of current users is a great way to ensure future business, not only are they your future customers, they cost way less to sell to.

    obviously i am not going to presume to give an intro to business course to adobe, i am sure they have made all these calculations. but if they don't know when their user base is frustrated, they can't respond.


    ACR has always only been updated for the current version of PS, so Adobe knows what the return rate is for customers based on past experience.

    Participating Frequently
    May 19, 2009

    For some reasons many users don't want to upgrade from CS3 to CS4, the first one is very simple: many photographic plugins don't work with CS4. So mayby the point of adobe decision looks reasonable, but in result of that, we lose much more money than they earn. We should have much deeper pocket than it looks in adobe upgrade offer.

    And the next point is much more frustrating, even if i pay Adobe for upgarde I stiil can't use CS3  with EOS 5 mark II. Maybe they should make paid upgrades of Camera RAW?

    Participating Frequently
    May 19, 2009

    & Please! DNG FREE converter is not the answer, Photoshop CS 3 with Bridge is a good workplace, & with plugins much better then CS4. I've learned how to use it fast, DNG converter "slows my motion" & changing my mind, and ofcourse, takes my time & making me nervous. I'm sure you know what i meen. So both solutions (upgrade & converter) makes me rather sad.

    So please consider paid upgrade of Camera Raw dear ADOBE.

    Participating Frequently
    May 19, 2009

    jaszewicz wrote:

    & Please! DNG FREE converter is not the answer, Photoshop CS 3 with Bridge is a good workplace, & with plugins much better then CS4. I've learned how to use it fast, DNG converter "slows my motion" & changing my mind, and ofcourse, takes my time & making me nervous. I'm sure you know what i meen. So both solutions (upgrade & converter) makes me rather sad.

    So please consider paid upgrade of Camera Raw dear ADOBE.

    I disagree with you about the DNG converter.  Look, you have to download your images anyway.  All you have to do is use the DNG converter to download your raw images, converting them in the process.  Then, the Photoshop/Bridge workflow is precisely the same.  I agree that it would be nice to be able to pay a fee to be able to use the new ACR with older versions of Photoshop.  But the policy held by Adobe is long-standing, and we knew what we were getting into from the beginning.  If you didn't know, it isn't Adobe's fault.

    Participating Frequently
    April 17, 2009

    The last version of Camera Raw that will work with Photoshop CS3 is ACR 4.6.  If your camera is not supported in that version then you need to download the latest version of the DNG converter.  This program is free, and is an independent freestanding program.  It will create DNG (Digital Negative) copies of your raw images.  These images will contain all of the original raw data, and you can do anything to those DNG files that you can do to any raw file.  And you can expect identical results.  All of the metadata will be stored in the header section of the DNG file; there will not be any XMP sidecar files.

    You are going to want to download the camera profiles and install them.  There is an installation package for those profiles included with the download package for ACR 5.2.  You cannot use the ACR plug-in, but ACR 4.6 will utilize the camera profiles.

    If you decide to use the DNG converter, you want the latest version.  It creates DNG files that are compatible with all versions of Camera Raw since version 2.4.  If this workflow is not acceptable, then it will be necessary for you to upgrade Photoshop CS4.

    Participant
    April 17, 2009

    Hi Jim,

    Thanks for suggesting me to get the DNG converter, I have installed and the same, and able to convert CR2 files to DNG, but photoshop doesn't seem to open, is there something else I should be doing  ?

    Thanks again

    JimHess-8IPblYCorrect answer
    Participating Frequently
    April 17, 2009

    You indicated that you have tried three different versions of camera raw.  The only version you want is ACR 4.6.  The 5.x are of no value whatsoever to you.  They are only compatible with Photoshop CS4.  You need to remove them from your system.  Then, you need to make sure that ACR 4.6 is properly installed.  It has to go in the exact folder specified in the instructions, and it cannot be anywhere else.  That is the only thing I can think of for you to look at.

    In reading your question again, I need clarification.  Are you expecting Photoshop to open automatically when the DNG converter finishes?  That isn't going to happen.  You need to open Bridge and navigate to the folder where the DNG files were created.  The thumbnails should appear, and you should be able to work with those DNG files just like any other raw file.