Opening the new .CR3 canon raw files?

[steven0356]

When can one expect to be able to open the new Canon R .CR3 raw files in Photoshop cc 2019?

[Bazzatee]

bk_advtravlr  wrote

Hello, I'm having the same issue. Were you able to find the solution to it?
I am shooting from EOS RP, and neither photoshop or Lightroom are able to open .cr3 files. Both the software are upto date.

See this message. It worked for me ACR is quite capable of opening CR3 files, however if you follow the following advice the files will open automatically.

Barrie

Hi Bazzatee

I don't have EOS R or Canon, but I do have Mac and Nikon, so I'll add to what Dave said.

• In Finder on a Mac:
  Select the image in Finder and Cmd+I or File Get Info > Open With: Photoshop > Change All... (Important)

• In Bridge on a Mac:
  Bridge > Prefs > File Type Associations > Canon Raw > Photoshop
  
• I prefer to Cmd+R in Bridge to open ACR without opening PS. Double-clicking opens both and most times I don't need PS.

~ Jane

2 people found this helpful

[John Waller]

Bazzatee  wrote

ACR is quite capable of opening CR3 files,

ACR can open CR3 files from the EOS R (your camera).

Currently, ACR cannot open files from the EOS RP until Adobe issues an update for Camera Raw.

Although the file extension (CR3) is the same, the file format is different for each camera model.

[Akash Sharma]

I see a lot of users looking for the Canon EOS RP raw support in this thread and we are happy to announce Lightroom Classic 8.2.1 and Camera Raw 11.2.1

New camera raw file support added in this release:

• Canon EOS RP
• Panasonic LUMIX DC-FZ1000M2 (DC-FZ10002)
• Panasonic LUMIX DC-S1
• Panasonic LUMIX DC-S1R
• Panasonic LUMIX DC-ZS80 (DC-TZ95, DC-TZ96, DC-TZ97)
• Sony A6400 (ILCE-6400)

Camera Raw 11.2.1 which, in addition to the new camera support listed above, includes a bug fix affecting the opening raw files stored on a NAS. This change should fix issues with Bridge and Lightroom Classic opening raw files using Edit in Photoshop.  Note: It is necessary to install the Camera Raw update to fix this issue. Installing Lightroom Classic 8.2.1 alone will not affect the issue.

You can install the updates on desktop applications via the Creative Cloud App. [CTRL/CMD]+[ALT/OPT]+[ R ] will refresh your app if the update doesn’t appear. See Update apps to the latest release of Adobe Creative Cloud

Let us know if this solves the issues you were facing while processing raw files from the Canon EOS RP.

Thanks,

Akash

[Bazzatee]

I have the same problem. I have just purchased a Canon EOS R. I also have a new Macbook Pro. All Adobe software is newly installed and up to date.With my old CR2 files I can open from Bridge by double clicking the file. This doesn't happen with the CR3 files. ACR does recognise them because I can right click and ask to open in ACR. Photoshop preferences only shows Canon CRW, CR2 files to open automatically in ACR. I can't add the CR2 file to that list. Adobe needs to change it and update Photoshop or ACR,

I have spoken to Adobe on the phone and they start asking stupid questions about my MAC, but seem to refuse to accept that it is a change they need to address with an update.

Come on ADOBE get your finger out please!

[davescm]

Hi Bazzatee

I don't have an EOS R but just downloaded a couple of sample files. When I double clicked in Bridge it gave me a Windows dialogue asking which application to use to open the file. I chose Photoshop CC 2019. This updated the Windows 10 file associations and the files now open directly from Bridge into ACR with a double click. So the Windows OS associations are used if Bridge does not override them.

So try updating the Operating System associations rather than Bridge. Sorry, I don't use a Mac so can't give you a direct instruction on how to do that in your Mac OS.

Dave

[jane-e]

davescm  wrote

Sorry, I don't use a Mac so can't give you a direct instruction on how to do that in your Mac OS.

Dave

Hi Bazzatee​

I don't have EOS R or Canon, but I do have Mac and Nikon, so I'll add to what Dave said.

• In Finder on a Mac:
  Select the image in Finder and Cmd+I or File Get Info > Open With: Photoshop > Change All... (Important)

• In Bridge on a Mac:
  Bridge > Prefs > File Type Associations > Canon Raw > Photoshop
  
• I prefer to Cmd+R in Bridge to open ACR without opening PS. Double-clicking opens both and most times I don't need PS.

~ Jane

[Bazzatee]

Thank you Jane, that worked.

[graphicd22453429]

ah yes, then the most current version right now is 11.2 sorry.

[Kalibrahim]

It can be easily opened by Adobe DNG Converter by changing the compatibility in the "Preferences" menu. Open DNG Converter; Click "Change Preferences" in bottom of the window; in the new window click on "Compatibility" and select "Custom" leave default "Backward Version, DNG 1.4" unchanged but check the two boxes (linear and Uncompressed). That's it, .CR3 files will open right away.

[jskrueger53]

I just tried to open the Canon R5 .cr3 files in LRCC, Bridge and PS.  No  luck. I checked Adobe Cloud and I have the latest version of all 3.  Version 12.3 of Camera Raw, LRCC 9.3 and PS 21.21.  What's up....

[John Waller]

The Canon R5 is not yet supported by Adobe Camera Raw.

https://helpx.adobe.com/au/camera-raw/kb/camera-raw-plug-supported-cameras.html

The R5 is supported in the beta version of DNG 12.4

Windows: https://supportdownloads.adobe.com/detail.jsp?ftpID=6971

Mac: https://supportdownloads.adobe.com/detail.jsp?ftpID=6969

More info on DNG converter: https://helpx.adobe.com/au/photoshop/using/adobe-dng-converter.html

[timgR314]

When is Adobe ever going to do something?  This issue has been out for over three years now!

We all pay for a subscription and get nothing for it.

[John Waller]

@timgR314 What do you mean by "this issue"?

If you're referring to support for the Canon R5, that was released in Camera Raw 12.4 back in Aug 2020. 

If you're referring to something else, please elaborate.

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We all pay for a subscription and get nothing for it.

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So why do you subscribe? Depends on the apps you use but Adobe spends billions each year on product development. Anything specific you're looking for?

[NB, colourmanagement]

I believe that Canon R5 support was added to Camera Raw v12.4  8 / 2020

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management
[please only use the blue reply button at the top of the page, this maintains the original thread title and chronological order of posts]

[TheDigitalDog]

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@steven0356 wrote:

When can one expect to be able to open the new Canon R .CR3 raw files in Photoshop cc 2019?

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After you update the copy of ACR that supports it or, convert to DNG with the latest (later) version for PS 2019's ACR.