For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

Community Manager

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
242 replies
345381 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

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Anonymous

Has anyone found more workarounds rather than shooting jpgs, converting raw to tiffs? Photoshop was updated a few days ago, but LR/CameraRaw still in a standstill.

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dylanc6690677

New Participant

Hi guys! At the moment, I own a Sony A7 IV and I can't open any files or import any files (Macbook Pro) of the new camera in Ps or Lr. The files do have the .arw filetype so that should not be a problem!

I guess the configuration of the Sony A7 IV is not yet implemented in Lr, Ps and Camera Raw...

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georged37056283

New Participant

Any idea when Lightroom will be updated to support the Raw files from the Sony A7IV?

This camera was launched a while ago now.

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dj_paige

Brainiac

No one here as any idea. Only Adobe knows, and they never tell in advance when things will happen. So you'll just have to be patient and we'll all find out at the exact same time, when it happens.

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Marco22119654l5hz

New Participant

Good evening. Is it already known when the ARW files of the new Sony Alpha 7IV can be edited in Lightroom?

john beardsworth

Community Expert

Updates are roughly quarterly and the last was in October, so I'd expect it in the next month or so. But anybody who knows the answer will be under an NDA and couldn't tell you.

Strobist Dude

Known Participant

It is very odd that Luminar AI does recognise A7iv ARW w/o problems and you can edit them.

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lawrencel16761182

New Participant

Its likely just the JPG/HEIF embeded in the RAW file, if you push/pull the sliders, they don't have the same lattitude as RAW. And my lossless compressed's resolution is off with black empty areas around the image.

danielk22692005

New Participant

Die RAW-Daten von meiner Kamera Sony A7 IV können aktuell von Lightroom nicht gelesen werden. Bitte um sofortigen Update für Sony (ILCE-7M4)

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Farmer_with_a_camera

Participating Frequently

When are Adobe going to release an update to support this new cameras raw files?

Surely Adobe get access to pre-release models so they can develop updates to support the camera files?

it's disheartening and very disappointing that Adobe can't t support these files right now. For anyone shooting raw this means your files are unusuable in Lightroom and Photoshop... you can convert to Tifs at 16bit but that's still not RAW.

AxelMatt

Community Expert

Adobe doesn't annouce release dates for updates of their applications and which new functions or chages are availabe in the updatres or patches. So you have to be patient and wait.

Normally updates and patches are released every two months. The latest great update was released end of October so it's possible the an new update come in the next few days. But it isn't sure.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

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Farmer_with_a_camera

Participating Frequently

trying to be patient yes, but again it's not wrong to epect Adobe to ahead of the curve here for a better experience for their customers no? I'd be shocked if it's not on their radar that they'll have plenty of customers with Son'y new A7 iv waiting to get photos into Abdobe's products, but as of now they can't...

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ItsJonnyKeeley

Participating Frequently

Was super chuffed when my A7iv turned up the day before a job. I feel a little lucky that I checked the raws first and chose not to use the new camera on the job. It felt very strange shooting a project with a brand new camera sat in my camera bag. I personally don't feel that adobe should maintain the 'you'll get it when you get it and no information will be given' vibe while charging monthly.

A monthly subscription implies service on-top of product, even if that service is simply communication and I think the loyalty that comes with subscription should be respected. You may not know when it will be ready but you know when it won't be ready, so please let us know. If it's days/weeks, meh that's fine, I'll just leave it to collect dust for a while if it's months I'll buy some other software in the meantime.

NOTE: Not directed at the hardworking devs likely working fast to get this out under pressure. You should really be flattered by our frustration since we could just use different software, but we don't want to.

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Stephen221095797e0h

New Participant

I've just taken delivery of the new Sony Alpha 7 iv and tried to import the raw files into Lightroom. I got an error messsge saying the file format was unsupported. When will the Alpha 7iv raw images be supported in Lightroom?

Strobist Dude

Known Participant

I just shot a wedding with my A7iv and over 1000 photos are stuck because format not support. How can this be possible at 2021/2022? I promised to deliver edited photos to my client this week. I can't believe this is happening...

MichalSmid

New Participant

welcome in club 🙂

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