For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

Community Manager

Answered

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
241 replies
345363 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Correct answer Nishamon

For anyone else having this issue, I have found the answer. The OM-5 Mark II is not yet supported by Lightroom, but it will be in the future, so I just have to be patient. See list of supported cameras here: https://helpx.adobe.com/ca/camera-raw/kb/camera-raw-plug-supported-cameras.html#sa_src=web-messaging

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Strobist Dude

Known Participant

Adobe and Sony, in your own words... How do you think is all went?

TheDigitalDog

Inspiring

@Strobist Dude wrote:

Adobe and Sony, in your own words... How do you think is all went?

It “went” as it has for decades. And will continue to. Don't be surprised if Sony doesn't reply here. Adobe already has.

"Why ask why? If it's raining it just is."-Doug Horton

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

maverickrulz

New Participant

The update landed yesterday and the support for A7 IV is here. Finally.

S

stevenb72356121

New Participant

Are you guys talking about Lightroom mobile? My Creative Cloud dont show any updates for either Lightroom or LR Classic, even after manually searching for updates. I still can not import the awr files.

John Waller

Adobe Expert

All Lightrooms were updated to add support for several new cameras, including the A7 IV.

https://www.lightroomqueen.com/whats-new-in-lightroom-classic-11-1/

Perhaps the update is being progressively deployed to the regions.

A

Anonymous

Two weeks of waiting and they did it!!!! Manually check for updates.

I

ItsJonnyKeeley

Participating Frequently

Updating now, it was a pleasure chatting with you all.

Thanks for the update Adobe + LR team!

Jonny

M

Marek Stachowiak

Participating Frequently

In version 7.1.0 LR mobile (ipad) from today I can easily edit raw files from Sony aIV.

H

Herman22084285jyn5

New Participant

I cannot open RAW files from new SONY A7M4 in PS and Lightroom, can you add this camera to supported devices?

c.pfaffenbichler

Adobe Expert

Please see for yourself which version of Camera Raw supports a camera and which version of Photoshop is compatible with that ACR version:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

https://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html

If you prefer processing RAW images with ACR instead of the camera maker’s proprietary software you might want to petition them to allow shooting DNG so that Adobe does not have to play catch-up with each new camera model’s RAW format.

mariog5679497

New Participant

now it´s time for an update !!!! adobe, what du you think - how long should we wait ??? i´m a professional and so i can´t work! maybe a other software is faster - we´ll look.

A_Olguin

New Participant

Adobe has just released support for the a7iv

TheDigitalDog

Inspiring

The solution is easy but those that can solve the problem will not: STOP making proprietary raws!

No issues with camera JPEGs. Not proprietary.

Simple.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Bert - MYS

Participating Frequently

Very short vision to solving the issue...

My answer is work hand in hand with manufacturers, that's what Adobe should do.

And don't tell me it's not possible... once again that's irrelevant...

Be proactive, if a new model is announced, plan your update accordingly.

Adobe should be seemlessly updated with cameras, it's simply common sense.

Not even trying (especially when it's recurrent) means, they don't care... and so don't care of the inconvenience for their clients...

Bert - MYS

Participating Frequently

Work hand and hand until the manufacturer refuses.

Examine the history. Of DNG as one example. Adobe tried. A few manufacturers of cameras did, most did not.

Common sense isn't a flower that grows in everyone's garden.

Then be proactive an plan updates accordingly... If the door is lock try the windows.

Once again what's make a great company is finding solutions and please clients.

Right now Adobe fails...

Bert - MYS

Participating Frequently

That's really piss me off... Been weeks now.

Adobe is supposed to work for pros? Do everything to let them work then, you are currently delaying my work.

Is it a pro position to you??? That is not annoying, it is unacceptable for pros, you guys have to review your copy, your workflow and management, once again unacceptable, not pro-active, not serious, not pro.

What saves you is your dominance on the market... Otherwise your careless position toward your clients would harm you...

Enough of saying it's always like that.

Enough of saying you can't do anything about it.

Is it with that kind of mindset Adobe became an industry leader? By saying "Oh we can't... deal with it... bye"

If you guys know there is a pain, solve it, that's how you please clients and win the market.

I can't believe your statuquo...

TheDigitalDog

Inspiring

Is it with that kind of mindset Adobe became an industry leader? By saying "Oh we can't... deal with it... bye"
By @Bert - MYS

Please show us where Adobe or anyone else stated: "Oh we can't... deal with it... bye".

Maybe you should be a tiny bit more patient.... Not only can they deal with it, they will.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Bert - MYS

Participating Frequently

Well you say, it's always like that when a new camera is out...

If it is always like that, it's mean to me that its not the first time clients are complaining about the situation right? So the situation is known. So if it's known and the situation keep coming up, to me it means "We can't".

And if you tell me to be patient (when others already update their software), to me it means "Deal with it".

Finally the "Bye" is the lack of communication about the subject.

I don't know if you guys noticed but it's 10 pages of complains here on the same subject.

If it is the same each time, I do think Adobe should take care of it once for good and start being proactive on the issue.

"May be I should be a tiny more patient"? Is it the answer? I am making money with my pictures, and that's answer Adobe answer "Wait"?

Plus BTW what do you mean by "tiny" it been weeks now...

So yes sorry if it doesn't please you, but right now what I hear from Adobe is "Oh we can't... Deal with it... Bye"

D

defaultmw9lucwmr4no

New Participant

Hallo zusammen,

die aktuelle Version von LR scheint aus irgendwelchen gründen die neuen RAW Files der Sony A7 IV nicht zu unterstützen.

Es kann sich dabei ja nur um einen Programmfehler handeln da die Kamera ja seit Wochen angekündigt und damit zumindest für die größeren Softwarehersteller verfügbar ist.

Wann also wird dieser Bug behoben?

Ich habe ein frisches CC Abo abgeschlossen und kann LR nun nur über TIFF Umweg nutzen.

Mein Eindruck war, der Vorteil dieser ganzen Abogeschichte ist, dass immer die neuste und beste Version der Software verfügbar ist und das Fehler schnell behoben werden.

hacmac82

New Participant

Stimme dem zu 100% zu.

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