P: New Camera Raw File Support - Requests & Information

Just received the NEW MODEL Sony A7R5 camera.

Trying to import some shots (ARW files) into LRC 12.0.1 with Camera Raw 15. on MacBook pro running Big Sur 11.6.8

They are not playing well. 

Everything I see says it is suported and should be no problem. But, no go.

Any help is appreciated.

Thanks.

is there a beta version of camera raw that will allow import of sony ar7 v images?

Creative cloud just got updated.

Could this be a sign 🎅🙏👍

When will we see Adobe release a LR/PH update for the Sony A7RV RAW files? 

I just upgraded from the Sony A7c to the Sony A7V and the ARW files don't seem to be supported by Lightroom (or at least I can't figure what to do).  I haven't had this problem on the A7c. And I also tried the Adobe DNG converted which says the ARW files aren't supported either.  Any ideas?

I have to laugh at the same couple of "Community Experts" regurgitating the same stock reply to every person asking when Adobe will finally make their software work for them. This thread must be great for your community reputation, building up all those Adobe points! 🤣

Meanwhile a lot of users are wasting their subscription money each month until Adobe finally deigns to support a new camera in their software. Truly a sad state of affairs.

Just contacted Adobe support regarding this issue and received the following super lame response: "Thank you for your patience. I checked with my leads and they informed me that an update for Camera Raw comes out every 3-4 months. The last update was in October and the next update should be available very soon [3-4 months means very soon?]! I cannot provide a concrete date for you but you should have it working in Adobe applications soon." That means thousands of Sony A7RV users (tens of thousands of users?) will not be able to process A7RV raw files for MONTHS while they meanwhile pay expensive subsription fees. My guess is that the programming required to permit processing of A7RV files is a matter of someone at Adobe spending two hours of time to write/adapt existing code. That versus the cost of all the subscribers who won't be able to process their photos. In my book that's called extraordinarily and ridiculously poor customer service. Time to find new photo processing software, perhaps with no monthly subscription? 

Wann ist ein Update für die neue Sony Alpha 7 R V geplant? Ich besitze das Modell jetzt seit dem 12.11.2022 kann aber leider damit noch nicht arbeiten, da das Raw Format noch nicht von Adobe unterstützt wird!

Hello!

I have bought the new Sony A7RV and the RAW-files can't be read by Photoshop or Lightroom. 
Does anyone know when their will be accepted?

Thanks!

How is "Adobe has a fixed release schedule" an argument at all here - there are so many things they can do to have support for major new camera releases on the day of general availability or shortly thereafter. Adobe can actually work with the camera companies directly. I'm sure Adobe has enough clout that companies like Sony would be willing to send Adobe pre-production units, or near-production units. YouTube reviewers get their hands on these cameras weeks before release, so can Adobe. The argument that Adobe has to wait until general availability to get their hands on a camera makes no sense. Adobe could also choose to do minor releases to Camera Raw / Lightroom to just add hardware support (and no other features/bug fixes). For example a week after major camera X is released, Adobe can push out a minor release which adds support for that camera (and any other pending hardware support like lenses etc.).

There's nothing new in the A7R5 RAW format that's different than cameras that Sony has already released - the lossless compressed RAW format is exactly the same as the A1, the uncompressed and compressed RAW formats are exactly the same as every other recent Sony camera. The A7R5 sensor is the same as the A7R4 so the camera profiles for the A7R4 likely provide a good starting point and probably need minor tweaking for the A7R5. Not having this support on day one for a major camera release that a lot of customers are getting their hands on reflects poorly on Adobe. If other RAW processors beat Adobe to supporting new hardware in a timely manner it's possible for Adobe to lose business over this.