Skip to main content
midov9624323
midov9624323
New Participant
June 25, 2017
Answered

Photoshop cc 2017 last update cannot open raw file !

  • June 25, 2017
  • 1 reply
  • 1451 views

Hi ,

I have this big problem and I tried many solutions and Still have same problem

any help please ?

    This topic has been closed for replies.
    Correct answer JP Hess

    Yes


    Then my guess would be that you have one file that just happened to get damaged. If that happens more often then perhaps you have a card that is going bad or some other hardware issue.

    1 reply

    JP Hess
    JP Hess
    Inspiring
    June 25, 2017

    What camera? Make and model.

    midov9624323
    midov9624323Author
    New Participant
    June 25, 2017

    Canon 60 D

    JP Hess
    JP Hess
    Inspiring
    June 25, 2017

    That camera has been supported for quite some time. The message on your screenshot indicates that Photoshop can not open the file. Do you have Camera Raw installed? What version of Camera Raw is installed? It seems that any version of Camera Raw compatible with Photoshop CC 2017 should open the raw file from your camera. Open Photoshop and go to the help menu. Then check about plug-ins->Camera Raw and report the version of Camera Raw that is installed.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices