RAW: CAN'T OPEN FILES

[So31591267ok2u]

Hi, recently I had a problem opening RAW files. No matter which way I try, the file does not open; it just freezes Photoshop completely. I have already tried all the available options (upgrades, uninstallation, compatibility, report), and nothing works—it just continues crashing. Can someone tell me why this happens? Thank you a lot.

[Per Berntsen]

Try resetting the Camera Raw preferences.

In Photoshop, go to Edit > Preferences > Camera Raw.

Click Camera Raw with the Control key pressed, click Yes in the dialog that follows.