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Participant
September 24, 2024
Question

Raw photo downloads failing

  • September 24, 2024
  • 1 reply
  • 111 views

Help! Read loads of stuff on this but still can't get my raw files to download on to lightroom. I'm a total rookie having just started with lightroom so any help is much appreciated. My raw files are supported by lightroom: CR2 from my Canon 1Ds Mark II. Do I need to dowload the Camera Raw plug in to make it work? Files seem to be downloading but then after a few minutes it just fails. 

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1 reply

Per Berntsen
Community Expert
Community Expert
September 24, 2024

Neither the cloud based Lightroom nor Lightroom Classic use the Camera Raw plugin. They have Camera Raw integrated.

Please tell us what version of Lightroom you're using, and a moderator will move your post to the correct forum.