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Known Participant
April 4, 2023
Question

Really slow scrolling in menus, adjusting sliders fine

  • April 4, 2023
  • 2 replies
  • 3606 views

Hi,

 

for the longest time I am having issue with ACR, that is fortunately just kinda quality of life thing. Scrolling through menus and filters in ACR is incredibely laggy to a point of me going crazy. Sliders are fine though, they are working fine.

The video shown is on a fresh install, so no settings are changed. Tried disabling HW acceleration, no effect.

If I open presets window, it's faster, but still noticeable.

As I know your first steps, i already deleted ACR preferences - no help.

 

This is happening on windows 11 and it was happening on windows 10 before too.

Any help will be highly appreciated. I am out of ideas and I didn't even start.

 

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38 x64

Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1413
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 32678 MB
Free memory: 22144 MB
Memory available to Photoshop: 25118 MB
Memory used by Photoshop: 74 %

DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.4.0.12
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3

GPUName: NVIDIA GeForce GTX 1660 Ti

GPU accessible RAM: 6,269 MB

 

 

If needed I will post the whole system info from PS

2 replies

TheDigitalDog
Inspiring
April 9, 2023

Review your system's specs and compare them to the minimum requirements document:
https://helpx.adobe.com/camera-raw/system-requirements.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Known Participant
April 9, 2023

Seriously?
I posted my specs in the original post as well.

 

tl;dr - it does

TheDigitalDog
Inspiring
April 9, 2023

First, try disabling GPU in the preferences (Performance). Any better?

If turning OFF the GPU works, it's a GPU bug, and you need to contact the manufacturer or find out if there's an updated driver for it. This is why disabling GPU is an option as more and more functionality moves to the GPU in newer versions of many Adobe products. Disable third-party graphics accelerators. Third-party GPU overclocking utilities and haxies aren't supported.

Also see: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If the GPU and display profile isn't causing the problem, see:
https://helpx.adobe.com/lightroom-classic/kb/lightroom-gives-error-preview-cache.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Known Participant
April 6, 2023

Okay, so, update, it seems like it's happening with photoshop as whole, as I just tried sky replacement menu and it's happening there as well.