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finepetphoto
Known Participant
April 4, 2023
Question

Really slow scrolling in menus, adjusting sliders fine

  • April 4, 2023
  • 2 replies
  • 3606 views

Hi,

 

for the longest time I am having issue with ACR, that is fortunately just kinda quality of life thing. Scrolling through menus and filters in ACR is incredibely laggy to a point of me going crazy. Sliders are fine though, they are working fine.

The video shown is on a fresh install, so no settings are changed. Tried disabling HW acceleration, no effect.

If I open presets window, it's faster, but still noticeable.

As I know your first steps, i already deleted ACR preferences - no help.

 

This is happening on windows 11 and it was happening on windows 10 before too.

Any help will be highly appreciated. I am out of ideas and I didn't even start.

 

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38 x64

Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22621.1413
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 6
Logical processor count: 12
Processor speed: 2592 MHz
Built-in memory: 32678 MB
Free memory: 22144 MB
Memory available to Photoshop: 25118 MB
Memory used by Photoshop: 74 %

DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
- SDK Version: 3.0.1.1
- Core Sync Status: Reachable and compatible
- Core Sync Running: 6.4.0.12
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3

GPUName: NVIDIA GeForce GTX 1660 Ti

GPU accessible RAM: 6,269 MB

 

 

If needed I will post the whole system info from PS

    2 replies

    TheDigitalDog
    TheDigitalDog
    Inspiring
    April 9, 2023

    Review your system's specs and compare them to the minimum requirements document:
    https://helpx.adobe.com/camera-raw/system-requirements.html

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    F
    finepetphotoAuthor
    Known Participant
    April 9, 2023

    Seriously?
    I posted my specs in the original post as well.

     

    tl;dr - it does

    F
    finepetphotoAuthor
    Known Participant
    April 9, 2023
    quote

     

    However, the same behavior is happening with every version of ACR - raw or tiff or psd or psb, filter or not.


    By @finepetphoto

    For you, indeed.

    And as you can see, the recommended amount of RAM for the GPU is 16 GB (I'm actually running 64). Smooth as silk.


    I believe you are reading 2 different things.

    16GB RAM is recommended, but it's not GPU RAM, it is normal RAM and I have 32GB of that

    For GPU RAM it is lower:

    4GB GPU RAM for 4k display and greater

    8GB of dedicated GPU RAM !!!OR!!! 16GB of shared GPU RAM for full GPU acceleration.

    I have 6 and 16 shared, so that still complies with recommended, which means full support of every feature.

     

    YET

    I can't scroll smoothly, even though adjusting pictures is smooth lol

     

    I am paying 12€ per month for a piece of software that can't scroll smoothly

    I ran 1.0 cyberpunk medium raytraced at 15fps even though 1660Ti does not have RT nor Tensor cores, yet I can't scroll in photoshop or camera raw as a normal person 😂

     

    But I get it, you're out of ideas, I will try to contact adobe directly to see what they can think of

    F
    finepetphotoAuthor
    Known Participant
    April 6, 2023

    Okay, so, update, it seems like it's happening with photoshop as whole, as I just tried sky replacement menu and it's happening there as well.

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