Skip to main content
C
chreste
Known Participant
May 5, 2016
Answered

Activation of Presenter Add-in in Powerpoint is not possible

  • May 5, 2016
  • 2 replies
  • 2996 views

Ciao,

I have installed Adobe Presenter 10 64bit. When working in Powerpoint 2013 I got the message "Presenter detected an unexpected problem". So I had to deactivate the plug in. Once I wanted to reactivate it did not work any more , it just ignored my checkmark and deleted it again.

I then found the recommendation to delete the plug in and to add it again. Now I get the error message that the file MenuLaunch.dll is not a valid file. I am quite desperate as I am under time preassure.

Any body who can help?

Thx

This topic has been closed for replies.
Correct answer zeeshan hussain

Fix:

While disabling the Presenter plugin form PowerPoint, sometimes registry entry for the Presenter Application gets deleted as well.

Due to this, Presenter ribbon is no more visible in the PowerPoint and also manually adding the Plugin does not help, because we do not have registry entries for Presenter anymore.

In such a case, uninstalling and re-installing the Presenter application fixes the issue.

Please mark this answer as correct if you find it helpful.

Regards,

Zeeshan Hussain

Adobe Presenter Engineering TYeam

2 replies

lgjopes
lgjopes
Participant
August 9, 2016

I am having the same problem with Presenter 9 and PowerPoint 2016.

M
Community Manager
Mayank_MehCommunity Manager
Community Manager
August 16, 2016

Hi Linda,

Adobe Presenter 9 is not tested with Office 2016. Ever Presenter 11 is not certified with Office 2016 yet. However there are no major issues reported with Presenter 11 and office 2016.

I would request you to please initiate a chat with Adobe support to get your issue fixed. Please click on the below link to initiate the chat with Adobe support:

Contact Customer Care

Regards,

Mayank

D
donf53074994
Participant
August 14, 2017

There are major problems with Presenter 11 and PPT 2016...it doesn't show in the ribbon.

All the fixes offered have been tried and none work.

Is there any version of Presenter that actually works with PPT 2016? and where do I find one??:

zeeshan hussain
Adobe Employee
zeeshan hussain
Adobe Employee
May 6, 2016

Hi,

Here is the help document - Adobe Presenter ribbon may not be visible in Microsoft PowerPoint even if Presenter is installed.

Kindly let me know if your issue is still not resolved or if you face any other problem further.

Please mark this answer as correct if you find it helpful.

Regards,

Zeeshan Hussain

Adobe Presenter Engineering Team

C
chresteAuthor
Known Participant
May 6, 2016

Ciao Zeeshan,

thank you for your reply.

I followed this tutorial already and found the following problem:

Go to the location HKEY_LOCAL_MACHINE > Software > Microsoft >Office > 15.0 > ClickToRun > REGISTRY > MACHINE > Software > Wow6432Node > Microsoft > Office > PowerPoint >AddIns >AdobePresenter.COMAddin.

My folder stops here: HKEY_LOCAL_MACHINE > Software > Microsoft >Office > 15.0 >

No ClickToRun can be found in my registry.

Any help is appreciated

Thx

.

    zeeshan hussain
    Adobe Employee
    zeeshan hussain
    Adobe Employee
    May 6, 2016

    Hi,

    I have sent you a separate mail. Please check.

    Regards,
    Zeeshan

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices