Captivate 9 Widgets are not HTML5 Compatible am Using Responsive Project and Widgets Work in Firefox not IE 11

[christ70441716]

Hello,

I have Captivate 9 and I am using the built-in Captivate widgets (not the ones via Assets). I have created my project as a Responsive Project to be able to view in tablets. Captivate told me the widgets are not HTML5 compatible. When I publish to my LMS, I can see the widgets and interact with the course on my laptop via Firefox, but I cannot see the widgets at all in IE 11. Is there a way around this, or do I need to tell my people to download a different browser to use my course?

[RodWard · Accepted solution]

You do not need to create a project as Responsive simply to have it play on tablets or mobile devices.

If the widgets are known to be NOT HTML5 compatible, best not to use them at all.  IE11 will usually work with Captivate's HTML5 output, but your widgets are probably not going to work in this case.

[christ70441716]

Thanks for your reply. Maybe I'm doing something wrong, then. The projects I uploaded created in a standard format (without scaling) would not launch in my tablet.

[jsvfoto]

Rod is correct. Best not to use widgets that aren't HTML5 compatible if responsive development is your end game. Sounds to me like the widget you're trying to use is SWF. These won't work on tablets or other mobile devices. I have run into this before. I used the Jeopardy widget and it worked fine on the desktop, but failed on the iPad. Most desktop browsers still support flash, which is why the widgets will show up on something like Firefox. There's also this you can look at for IE11. If this is a short-term course there are workarounds, but if it's a long-term (as in you'll need access to it after browsers stop supporting flash) you may want to listen to Rod's advice.

[christ70441716]

Thanks, I decided to build my own interaction the old fashioned way with buttons and hiding/showing text. Hopefully THAT won't fail...

[Lilybiri]

You never specified which Learning interaction you were using, some are compatible with HTML5, not all.

[keri-annb1978]

Hi!

I am having the same issue - did you get this figured out?  When I preview my project, I have a Zoom widget (selected from the learning interactions tab) and another accordion button widget (same learning interaction) and when I publish (with the eventual plan of adding to my LMS - Blackboard, the widget disappears. I have published to BB with no problems previously, so I know it's not that.

Any advice is appreciated! I'm a professor of nursing, and not as tech savvy as most people on these forums.

Thank-you

Keri

[dialoguec13387982]

I'm having the same problem. But I need a solution, because I need to use the widget, I cannot change the resource.

[Lilybiri]

Please start a new thread, this one is from 2016. Mention your exact version number and OS, and which 'widget' you are talking about.

[teriw38899602]

Is there a magical list that shows what widgets/interactions work and don't work with HTML5? Thanks in advance.

[keri-annb1978]

Hi!

I am having the same issue - did you get this figured out?  When I preview my project, I have a Zoom widget (selected from the learning interactions tab) and another accordion button widget (same learning interaction) and when I publish (with the eventual plan of adding to my LMS - Blackboard, the widget disappears.

Any advice is appreciated! I'm a professor of nursing, and not as tech savvy as most people on these forums.

Thank-you

Keri

[imogenc15964628]

Hello, I am using the Timer built-in widget and the Carousel built-in widget and neither work with HTML according to the HTML tracker.

If the widgets are not able to be seen, why include them in the in-built learning interactions at all? It just add a layer of frustration when I have already built the course around these two widgets. Any suggestions?

Thank you

Imogen

[RodWard]

Something doesn't make sense here.  I just created a new blank CPTX with two slides and added both of those Learning Interactions from the button bar (Interactions > Learning Interactions) and they both worked fine in HTML5 and the HTML5 tracker did not list them as non-compliant.

Did you perhaps insert your widgets by going to the Insert menu and choosing Widget, then selecting these from the list of widgets shown in the selection dialog?  If you DID that then you would have inserted SWF widgets, not HTML5 widgets.  That would explain why the HTML5 tracker picked them up, and why they did not appear when you published to HTML5.

So, is that the likely issue? 

[imogenc15964628]

Hi,

No I inserted them from the Learning Interaction menu.

I will try taking them out and inserting them back in and see if this works.

Thanks

[Lilybiri]

Several learning interactions will only be fully functional after publishing and uploading to a webserver. Did you do that?

[imogenc15964628]

Hi,

I tried deleting the Timer and then going back to Learning Interactions and inserting it again.

This time I get an error message that says "Not a valid widget". 

[Lilybiri]

Which version do you use? This thread was about CP9....