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captivate changes letters to symbols

New Here ,
Mar 02, 2022 Mar 02, 2022

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I have just added a scroll box to my CP project. It is in norwegian and our alphabet contains tre more letters then the english alphabet. When I publish the special letters changes into ?-symbol. How can I fix this? CP project.jpg

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Community Expert ,
Mar 02, 2022 Mar 02, 2022

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Most European languages have a lot more characters than English (which is rather simple). 

What do you mean by a 'scroll box'? Is it the Scrolling Text Interaction (from the Learning Interactions)? 

Which font do you use? 

I checked it out, Norsk is supported in Captivate, did you set it up:

SpellingNorsk.PNG

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New Here ,
Mar 08, 2022 Mar 08, 2022

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Hi Lilybiri

Thank you so much for taking the time to answer!

When trying to solve my problem I found this youtube video showing me how: Using scroll boxes in adobe captivate 

 
So far so good... 

But then I discoverd that my turned into ?.. I'm sorry to say that your tip did not solve my symbol. 

I started out with Times New Roman then later changed to Open Sans. This did not solve my problem.. 

I'm very greatful for new ideas to solve my problem.. 

 

🙂

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Community Expert ,
Mar 08, 2022 Mar 08, 2022

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It is inserted as a web object. And Word is used as intermediate application, which I never like. Word makes such a mess of formatting.

Can you copy this text to  a normal Scrolling Text interaction and does it also result in a replacement of the same characters? 

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