Known Participant

Question

Captivate has stopped publishing my Typekit fonts

Forum|Forum|6 years ago
May 20, 2019
3 replies
1916 views

I've been working on a Captivate project for some time with no issue.

However, today I publish the project and Captivate is rolling back to non typekit fonts. Strange, as I had made no font style changes and before it was working fine.

So, I check the web projects on adobe font and can see that Captivate has not included any fonts in the latest publish.

See attached screenshot:

You can see on the 17th of may Interstate was included. Today (20th may) not fonts.

Why has Captivate stopped including myFonts? I am logged in to CC, everything else is synching fine.

Any ideas?!

any fonts in the latest publish.

See attached screenshot.

You can see the 3rd version down did include the fonts and this worked OK. I have made no changes to font styling and Captivate should just publish and include fonts - but it does not.

This topic has been closed for replies.

C

chavab1

Inspiring

I'm having problems getting my fonts to render as well. Only mine is a first-time thing; this is the first project I've created.

I followed the instructions on this thread:

https://helpx.adobe.com/captivate/using/integrate-adobe-fonts.html

I added the domains when prompted but it still doesn't work. Now I'm confused because the instructions don't mention anything about 'web projects' settings like @maseinyerfaceintheplace references.

Also, when I click on the typescript icon box in the publish last step I'm taken to this page which displays plan options. I'm part of a team CC plan and I have a separate license for Captivate. Do I have to purchase a different plan to be able to use TypeKit (Adobe Fonts) ??

C

chavab1

Inspiring

Nevermind, it works now. I don't know what happened but all of a sudden the fonts are there.

I would still like to know why I get sent to the plan page when I click on the TypeKit icon. Because the instructions state that I should be taken to my account page that shows if TypeKit sync is available to me.

Thanx

Lilybiri

Legend

Were you logged in the CC app?

maseinyerfaceintheplaceAuthor

Known Participant

Also, just to add to this. Why is Captivating creating a new web project in adobe fonts EVERYTIME I publish it?

Lilybiri

Legend

Do you still see the licensed Tk fonts in Captivate?

Did you add the domain to which you publish in the Putlisin dialog box?

You didn't add more fonts than allowed for your plan?

maseinyerfaceintheplaceAuthor

Known Participant

Thanks Lilybiri

- Typekit fonts are still in captivate ( infact this font is displaying fine elsewhere, for some reason it's only effecting the text with variables

- Domains are in, this is also happening locally.

- I wondered about limits on my plan, but when typekit became Adobe fonts they removed all limits

M

Mayank_Meh

Participating Frequently

@lilybiri that would be great. Still getting the problem. Also asked a colleague to try on his own account / licence / machine etc and they got the same problem.

Feels like a bug in between Captivate and Adobe Font web projects.

Thanks again for your help @lilybiri !

(Image below of colleagues Adobe Font web projects. You can see he first tried it and it packaged the font fine. But having then made a totally separate amend to the project on the 2nd attempt it stripped the font out. For the time being we have reverted to using web safe fonts only which is a shame )

Hi,

Typekit fonts are working fine at my end. I have sent you a private message, please reply back and we can connect with you to troubleshoot the issue.

Regards,

Mayank

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