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maseinyerfaceintheplace
maseinyerfaceintheplace
Known Participant
May 20, 2019
Question

Captivate has stopped publishing my Typekit fonts

  • May 20, 2019
  • 3 replies
  • 1916 views

I've been working on a Captivate project for some time with no issue.

However, today I publish the project and Captivate is rolling back to non typekit fonts. Strange, as I had made no font style changes and before it was working fine.

So, I check the web projects on adobe font and can see that Captivate has not included any fonts in the latest publish.

See attached screenshot:

You can see on the 17th of may Interstate was included. Today (20th may) not fonts.

Why has Captivate stopped including myFonts? I am logged in to CC, everything else is synching fine.

Any ideas?!

any fonts in the latest publish.

See attached screenshot.

You can see the 3rd version down did include the fonts and this worked OK. I have made no changes to font styling and Captivate should just publish and include fonts - but it does not.

    This topic has been closed for replies.

    3 replies

    C
    chavab1
    Inspiring
    May 23, 2019

    I'm having problems getting my fonts to render as well. Only mine is a first-time thing; this is the first project I've created.

    I followed the instructions on this thread:

    https://helpx.adobe.com/captivate/using/integrate-adobe-fonts.html

    I added the domains when prompted but it still doesn't work. Now I'm confused because the instructions don't mention anything about 'web projects' settings like @maseinyerfaceintheplace references.

    Also, when I click on the typescript icon box in the publish last step I'm taken to this page which displays plan options. I'm part of a team CC plan and I have a separate license for Captivate. Do I have to purchase a different plan to be able to use TypeKit (Adobe Fonts) ??


      C
      chavab1
      Inspiring
      May 24, 2019

      Nevermind, it works now. I don't know what happened but all of a sudden the fonts are there.

      I would still like to know why I get sent to the plan page when I click on the TypeKit icon. Because the instructions state that I should be taken to my account page that shows if TypeKit sync is available to me.

      Thanx

      C
      chavab1
      Inspiring
      May 24, 2019

      Were you logged in the CC app?


      Yeah. I tried logging off and on again but I still got the same results.

      maseinyerfaceintheplace
      maseinyerfaceintheplaceAuthor
      Known Participant
      May 20, 2019

      Also, just to add to this. Why is Captivating creating a new web project in adobe fonts EVERYTIME I publish it?

      Lilybiri
      Lilybiri
      Legend
      May 20, 2019

      Do you still see the licensed Tk fonts in Captivate?

      Did you add the domain to which you publish in the Putlisin dialog box?

      You didn't add more fonts than allowed for your plan?

      maseinyerfaceintheplace
      maseinyerfaceintheplaceAuthor
      Known Participant
      May 20, 2019

      Thanks Lilybiri​

      - Typekit fonts are still in captivate ( infact this font is displaying fine elsewhere, for some reason it's only effecting the text with variables

      - Domains are in, this is also happening locally.

      - I wondered about limits on my plan, but when typekit became Adobe fonts they removed all limits

      Lilybiri
      Lilybiri
      Legend
      May 20, 2019

      If you have a CC subscription you have a portfolio plan which has lot of fonts, but the free account coming with Captivate is limited.

      Did you try to sign out of the CC app and signing back in? I had to do that a couple of times in the past when having issues with Tk fonts.

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