Filmstrip not showing slides

[Tim_JF]

Hi all,

I'm using Captivate version 11.8.1.219 (in a corporate environment so changing versions isn't really an option).

When I create a new project or open a project, there are no slides appearing in the film strip, and no info in the properties panel when I select objects. I can only see the first slide in the project. The other slides are actually there though because when I publish the project, I can navigate through them. This happens for both new and existing projects. I have tried uninstalling and reinstalling.

Does anyone have any advice on resolving this?

[Tim_JF · Accepted solution]

Resolved by following this guide and restarting half a dozen times 😂 Solved: Captivate 2019 Filmstrip slides disappearing - Adobe Community - 10780096

[Lilybiri]

Thanks for posting that link, which was to an answer I provided to another user. Did you read this blog:

https://blog.lilybiri.com/tips-for-troubleshooting