• Global community
    • Language:
      • Deutsch
      • English
      • EspaƱol
      • FranƧais
      • PortuguĆŖs
  • ę—„ęœ¬čŖžć‚³ćƒŸćƒ„ćƒ‹ćƒ†ć‚£
    Dedicated community for Japanese speakers
  • ķ•œźµ­ ģ»¤ė®¤ė‹ˆķ‹°
    Dedicated community for Korean speakers
Exit
0

Filmstrip not showing slides

Explorer ,
Apr 15, 2024 Apr 15, 2024

Copy link to clipboard

Copied

Hi all,

I'm using Captivate version 11.8.1.219 (in a corporate environment so changing versions isn't really an option).

When I create a new project or open a project, there are no slides appearing in the film strip, and no info in the properties panel when I select objects. I can only see the first slide in the project. The other slides are actually there though because when I publish the project, I can navigate through them. This happens for both new and existing projects. I have tried uninstalling and reinstalling.

 

Does anyone have any advice on resolving this?

Views

99

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Apr 15, 2024 Apr 15, 2024

Resolved by following this guide and restarting half a dozen times šŸ˜‚ Solved: Captivate 2019 Filmstrip slides disappearing - Adobe Community - 10780096

Votes

Translate

Translate
Explorer ,
Apr 15, 2024 Apr 15, 2024

Copy link to clipboard

Copied

Resolved by following this guide and restarting half a dozen times šŸ˜‚ Solved: Captivate 2019 Filmstrip slides disappearing - Adobe Community - 10780096

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 16, 2024 Apr 16, 2024

Copy link to clipboard

Copied

LATEST

Thanks for posting that link, which was to an answer I provided to another user. Did you read this blog:

https://blog.lilybiri.com/tips-for-troubleshooting

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Help resources