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Inspiring
April 16, 2024
Answered

Filmstrip not showing slides

  • April 16, 2024
  • 1 reply
  • 302 views

Hi all,

I'm using Captivate version 11.8.1.219 (in a corporate environment so changing versions isn't really an option).

When I create a new project or open a project, there are no slides appearing in the film strip, and no info in the properties panel when I select objects. I can only see the first slide in the project. The other slides are actually there though because when I publish the project, I can navigate through them. This happens for both new and existing projects. I have tried uninstalling and reinstalling.

 

Does anyone have any advice on resolving this?

    This topic has been closed for replies.
    Correct answer Tim_JF

    Resolved by following this guide and restarting half a dozen times 😂 Solved: Captivate 2019 Filmstrip slides disappearing - Adobe Community - 10780096

    1 reply

    Tim_JFAuthorCorrect answer
    Inspiring
    April 16, 2024

    Resolved by following this guide and restarting half a dozen times 😂 Solved: Captivate 2019 Filmstrip slides disappearing - Adobe Community - 10780096

    Lilybiri
    Legend
    April 16, 2024

    Thanks for posting that link, which was to an answer I provided to another user. Did you read this blog:

    https://blog.lilybiri.com/tips-for-troubleshooting