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Nina Winer
Participating Frequently
December 29, 2016
질문

I work for a large public agency with a heavy investment in Adobe Captivate 8 for training. We are about to upgrade to Windows 10. Please advise.

  • December 29, 2016
  • 2 답변들
  • 598 조회

Does Adobe Captivate 8.0.3.290 work in a Windows 10 environment? I work for a large public agency with a heavy investment in Adobe Captivate 8 for training. We are about to upgrade to Windows 10.

Please advise.

    이 주제는 답변이 닫혔습니다.

    2 답변

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    December 30, 2016

    If your organisation is moving forward with their upgrade to Windows 10 regardless, you can maintain close compatibility using the following steps. Your IT department may have to make these changes for you, depending on if you have a Windows Administrator account. 

     

    1. Navigate to the C:\Program Files\Adobe\Adobe Captivate 8 x64 folder and locate the AdobeCaptivate.EXE file
    2. Right-click on this file and click on Properties
    3. Click the Compatibility tab
    4. Check off Run this program in compatibility mode for
    5. Select Windows 8
    6. Click OK

    2016-12-29 8-46-45 PM

    Paul Wilson, CTDP
    N
    Nina Winer작성자
    Participating Frequently
    December 30, 2016

    I will need to create test scripts to make sure we're able to continue working with CP 8 in the new environment. I usually have local admin access so I have alerted the software admins of your response and am waiting for their reply. Testing is scheduled for Tuesday.

    Thank you very much for your response.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    January 6, 2017

    Our service contract allowed us to get CP 9 from our CP 8 licenses.

    Today I spent a long time with the testing. Our 'golden image' for Windows 10 does not allow users to Run as Admin, in fact, even with local admin access I was not allowed to select 'Run as Admin'. Please advise!


    You'll need to apply to your IT department for special permission to run Captivate with Administrator privileges.  If your IT dudes are worth their wages, they should be able to set you up with a special profile that allows you to run just this one app (Captivate) with full Administrator privileges.

    However, some IT departments are not as capable as we would like, and even the ones that are will often be more like Dilbert's Mordac the Preventer of Information Services.  They take more pleasure in refusing to do things than actually providing solutions.

    So, good luck with that.

    Lilybiri
    Lilybiri
    Legend
    December 29, 2016

    Only Captivate 9 is approved for Win10. Some users claim that 8 is functional on Win10 but I also did see several users complaining about issues. It is the moment to ask for upgrading to CP9! Be sure: Personally I kept a Win7 system for older versions of CP, have only CP9 on Win10 system.

    I don't work for Adobe, just want to spare you frustrations.

    N
    Nina Winer작성자
    Participating Frequently
    December 30, 2016

    Thanks for your prompt response. I appreciate your assistance.

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