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choygannaban
choygannaban
Known Participant
August 9, 2016
Question

Locate Product key of Captivate 9 in Windows

  • August 9, 2016
  • 3 replies
  • 5619 views

Hi,

I forgot my Serial key installed in my windows PC and where I could find it in my Windows PC? I need to transfer the serial in my other PC. Thanks!

This topic has been closed for replies.

3 replies

Jefferbob12055564
Jefferbob12055564
Inspiring
August 10, 2016

Belarc Advisor will list serial numbers of many installed apps. I'm not at my PC at the moment, so I can't check if Captivate is included, but it's a good app regardless.

    choygannaban
    choygannabanAuthor
    Known Participant
    August 12, 2016

    I'll try this. Thanks!

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    August 10, 2016

    If you have entered the serial number and used your Adobe login information with your product the serial number can be found when you log into Adobe.com.

    1. Click on Manage account
    2. enter your Adobe ID information and click SIGN IN
    3. Click on the View all button
    4. Click on View your products

    ... and you should get something like this...

    2016-08-10 9-12-38 AM

    Paul Wilson, CTDP
      Lilybiri
      Lilybiri
      Legend
      August 10, 2016

      Paul why do you repeat my answer, when the OP already mentioned that the apps have not been registered. Please!

        Paul Wilson CTDP
        Community Expert
        Paul Wilson CTDPCommunity Expert
        Community Expert
        August 10, 2016

        Listen, you have given me a hard time over my answers not being clear or detailed enough, don't get upset or angry when I provided more detail to ensure the OP went to the correct screen. 

        I also thought the OP may have misunderstood what you meant by register. If the OP was hoping to extract the serial number from Windows (which I would never encourage), they would have had to register their product by entering their serial number and their Adobe ID.

        Paul Wilson, CTDP
        Lilybiri
        Lilybiri
        Legend
        August 9, 2016

        If you registered the product on the Adobe site, you can access the serial number easily. Go to My Account in the welcome screen when you log in. Look for 'My Products'.

        choygannaban
        choygannabanAuthor
        Known Participant
        August 10, 2016

        Havent registered it yet in my account. No products listed. Any other way to get the key like regedit or folders etc. Thanks! Lilybiri​

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