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R
RyanSteer
Known Participant
July 31, 2015
Question

Mystery black line on videos

Hi,

I getting a very annoying issue where a black line appears on the edge of .mp4 videos in a html5 project. It seems to happen on some videos and not others, all videos are the from the same source, eLearning Brothers, and all added to the slide in the same way in the same way, progressive download video. I have added a image to show what it looks like. The issue only occurs when I preview in browser and the published version.

I have cleared the project cache and removed all compression settings from the project, same result.

Help!

    Ce sujet a été fermé aux réponses.

    1 commentaire

    Lilybiri
    Lilybiri
    Legend
    July 31, 2015

    Did you check the master slide? Can you see this line also on other slides?

    R
    RyanSteerAuteur
    Known Participant
    August 3, 2015

    Hi Lilybiri

    Sorry for the delayed response, had a nice weekend away from technology

    It's defiantly not the master, the line disappears once the video plays out. The black line appears on other videos in the course too only in different places and thicknesses. ‌

    Lilybiri
    Lilybiri
    Legend
    August 3, 2015

    Did you uncheck Advanced Compression when publishing? I'm just guessing at possible causes. Since the line changes, it cannot be due to master slide nor objects timed for rest of projecT.

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