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DigitalMindSweep
DigitalMindSweep
Participating Frequently
February 20, 2017
질문

Pass/Fail Screens Appearing after Quiz Results Screen

  • February 20, 2017
  • 1 답변
  • 886 조회

Hello,

I am new to captivate so I have been troubleshooting this for a while now.

Goal: I need the user to be directed to a "pass" or "fail" screen after they see the quiz results screen at the end of my course. The user should ONLY see the pass or fail screen, not both. Also, the fail screen will contain a button to direct the user to the beginning of the course, BUT I do not want them to be able to take the quiz again.

Issues I have experienced troubleshooting this course:

The pass and fail screen both show at the end of the slide.

The continue slide does not let the user continue.

After the quiz, the user is directed immediately to the fail screen, it skips the results page, even if I pass the quiz.

Settings I need to keep:

Users can only take course once.

No playback bar throughout entire course.

Need 80% to pass.

Need certificate to print on the "pass" screen.

Pass required.

I have tried to re-create a quiz and an entire course, but I keep running into issues. The course works for a while, but then issues arise, so I am wary of continually starting over. The course is almost 100 slides!

I am using Captivate 9 on mac Yosemite. I need this answered as soon as possible, been trying to get help from the chat system, but no one has been able to help. Also, I have been told there is no help via phone for this program. I am very stuck

Thank you in advance!

    이 주제는 답변이 닫혔습니다.

    1 답변

    Lilybiri
    Lilybiri
    Legend
    February 20, 2017

    This is a user forum, not Adobe support.

    The Continue button on the Score slide triggers the actions that you specify in Quiz, Preferences, for Passing Grade or Failing grade.If you put the Failure slide before the Pass slide, and that Failure slide has only a button to jump to the start of the course there is no way for the user to go to the Pass slide (since you don't have a playbar navigation).

    If you set the attempts on Quiz level to 1, the user will not be able to take the quiz again. If you want to skip over the quiz slides on a second visit, you can use the On Enter action of the first Quiz slide.

    More info:

    Question Question Slides in Captivate - Captivate blog

    Question Question Slides - Part 2 - Captivate blog

    DigitalMindSweep
    DigitalMindSweep작성자
    Participating Frequently
    February 20, 2017

    Thank you for your response. All the options are working, expect the pass/fail slide, still!

    I put the Failure slide at the end of the course. Made sure the pass/fail options in the quiz preferences are jumping to the according slide, but it is still jumping JUST to the Failure slide!

    DigitalMindSweep
    DigitalMindSweep작성자
    Participating Frequently
    February 20, 2017

    Check if there is no action triggered On Enter for that score slide, it is skipping over it but you told that the score slide is visible.

    Just to try: go back to the Quiz Preferences, Pass/fail, uncheck the option 'Show score slide', then check it again.


    I unchecked and checked the option. Still not seeing the results slide.

    I see the results slide in the filmstrip view, just not the preview view.

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