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Background audio stabilization on slides that include narration...

Community Beginner ,
Aug 01, 2018

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Hello All,

After adding some background music to my project I realized there are high's and low's on some of the slides. I've tried to adjust the volume, selected the option of Adjust background audio volume on slides but this has not worked.  On a few slides, the music is louder than the narration vs other slides where you can barely hear the music. Any suggestions?

I'm using Captivate 9...

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Background audio stabilization on slides that include narration...

Community Beginner ,
Aug 01, 2018

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Hello All,

After adding some background music to my project I realized there are high's and low's on some of the slides. I've tried to adjust the volume, selected the option of Adjust background audio volume on slides but this has not worked.  On a few slides, the music is louder than the narration vs other slides where you can barely hear the music. Any suggestions?

I'm using Captivate 9...

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Guide ,
Aug 04, 2018

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Are you sure each clip for each slide is the proper/same volume level you want?

Do you have an external audio editor - perhaps Audition or Audacity (free)?

I'd recommend you extract all the audio clips and check them in an external editor.

Use that tool to equalize each track (i..e bring backgrounds down lower).

Import a few into a new CP project and see if they then play as you intend.

If so, try in the original project - either by updating the audio (from the properties) or by removing the original audio and re-importing the new audio.

Helps?

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Community Beginner ,
Aug 07, 2018

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The narration volume is fine. Its when I add the background music (taken from YouTubes free music library) where the volume fluctuates. If put this into Audacity and its fine. As soon as I bring it back into Captivate, the volume gets wonky.... any other thoughts? Erik Lord

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Guide ,
Aug 20, 2018

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Been a bit since this post, apologies. Maybe its a format issue - what's the format and details of the file for the background music? Is it mp3 already? How's the quality? What if you convert to a .wav with Audacity then bring that into CP as the background track?

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Most Valuable Participant ,
Aug 20, 2018

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Try to use the Adobe Media Encoder packaged with Captivate to do another conversion to mp3...

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Community Beginner ,
Aug 21, 2018

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Thanks, Erik. I will try converting it to a .wav file and bring that in.  Fingers crossed.

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Community Beginner ,
Aug 21, 2018

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Sure... thanks!

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jayap LATEST
Explorer ,
Jul 20, 2020

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Hi,

I also have the same issue. When I add background music to the slides that has narration, i also have the same issue where when there is a slight pause, music gets high. Music sounds good when the narration is playing. Only when there is a pause, this happens.

I tried the background settings but nothing seems to help. Any suggestions to fix this issue?

Thanks,

Jaya

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Most Valuable Participant ,
Aug 04, 2018

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Can you also check the exact version number (Help, About Captivate)? Just to be sure you are using the most recent version which is 9.0.2.437.

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Community Beginner ,
Aug 07, 2018

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Yes, the version is 9.0.2.437

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