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Project will not open

Community Beginner ,
Nov 03, 2023 Nov 03, 2023

Help. I keep getting an error and it wont even open the file so I could relink it. I've tried duplicating the project. Nothing.
There is no way to even go into the file structure to try and fix this.
It's a great app that needs a lot of work to be usable at a studio level. 
But any ideas how to fix this? Where is /ProjectItems/
charAnimIssue.jpgexpand image

Bug Unresolved
TOPICS
Crash , Dynamic link , Performance , Stability
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3 Comments
Adobe Employee ,
Nov 03, 2023 Nov 03, 2023

This error is a little misleading because the path it is talking about here is in the project's object model and not in the file system. It basically means that there's a stray reference to an item that was deleted (a bug that caused the model to get into an invalid state).

If you want to send me a zip file containing the project's Ch Data/repo.noindex subfolder, I could take a look and see what has gone wrong. It's also possible that opening the project while holding shift will clear up the issue.

Sometimes the stray reference is in a selection state and if you open the project while holding shift it may clear up the error. I'd be interested in getting a copy of the project either way, though since bugs of this sort are ones we do want to find.

Thanks!

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

Yes! That would be great! Where would I send that? Just message you? 

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Adobe Employee ,
Nov 06, 2023 Nov 06, 2023
LATEST

Yep, a direct message on the forums would be fine.

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