• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Project will not open

Community Beginner ,
Nov 03, 2023 Nov 03, 2023

Copy link to clipboard

Copied

Help. I keep getting an error and it wont even open the file so I could relink it. I've tried duplicating the project. Nothing.
There is no way to even go into the file structure to try and fix this.
It's a great app that needs a lot of work to be usable at a studio level. 
But any ideas how to fix this? Where is /ProjectItems/
charAnimIssue.jpg

Bug Unresolved
TOPICS
Crash , Dynamic link , Performance , Stability

Views

149

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 Comments
Adobe Employee ,
Nov 03, 2023 Nov 03, 2023

Copy link to clipboard

Copied

This error is a little misleading because the path it is talking about here is in the project's object model and not in the file system. It basically means that there's a stray reference to an item that was deleted (a bug that caused the model to get into an invalid state).

If you want to send me a zip file containing the project's Ch Data/repo.noindex subfolder, I could take a look and see what has gone wrong. It's also possible that opening the project while holding shift will clear up the issue.

Sometimes the stray reference is in a selection state and if you open the project while holding shift it may clear up the error. I'd be interested in getting a copy of the project either way, though since bugs of this sort are ones we do want to find.

Thanks!

Votes

Translate

Translate

Report

Report
Community Beginner ,
Nov 06, 2023 Nov 06, 2023

Copy link to clipboard

Copied

Yes! That would be great! Where would I send that? Just message you? 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Nov 06, 2023 Nov 06, 2023

Copy link to clipboard

Copied

LATEST

Yep, a direct message on the forums would be fine.

Votes

Translate

Translate

Report

Report