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1

Software not loading Character Animator Pro documents. Crashes upon opening of document

Community Beginner ,
Feb 27, 2024 Feb 27, 2024
  1. Version of the app: Character Animator 24.2
  2. Platform and OS version: Apple; OS 13.4.1
  3. Basic steps to reproduce the problem: Upon Start up of document Software immediately crashes
  4. Expected result: Software works; and actual result: Software does not work

 

 

Bug Unresolved
TOPICS
Crash , General , Performance , Stability
206
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3 Comments
Community Beginner ,
Feb 27, 2024 Feb 27, 2024

Update: Restarted Machine. Document now opens without any issues. At the moment of initial post, document would not open and crash the software. While I was working, had web browser open streaming video, however this was not an issue in the past.

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024

App does not load on start up. crashes and wants to send a report out to adobe. 

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Community Beginner ,
Mar 11, 2024 Mar 11, 2024
LATEST

In order for App to open, need to unplug computer from Monitors, MIDIs, Audio all of which is plugged into CalDigit. Not sure why this is happening.

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