Audio playing back very slowly

[emmas95247092]

Any audio file I insert into Character Animator does not back in normal time. When I press play, the animation runs smoothly but the audio plays as if it's on 1/2 speed. When I export, the audio sounds completely fine, but this is preventing me from fine-tuning my visemes. Does anyone know how to fix this? I've attached a picture of my audio preferences. 

[oksamurai]

In the scene next to the record button, there's a little number dropdown - make sure that is set to 1.0x for playback speed. That's my best guess as to what's happening?

[emmas95247092]

Thanks for the response! That's the first thing I checked too but, unfortunately, that's not the issue.

[oksamurai]

Hmmm then not sure.

• My I/O buffer size is 256 and Sample rate is 44100 on a Macbook Pro. Does changing those on your end do anything?
• And is it all file types? Wav, aif, mp3, etc?

[emmas95247092]

I just figured it out and I feel pretty silly... It only happens when I use bluetooth headphones. Thank you for trying to help me out!

[TheOriginalGC]

Could someone enlighten me as to why this (bluetooth audio) should make a difference? My BT headset has the most reliable and best microphone. If this is a known issue, perhaps some sort of warning or notification should be in the FAQ?

[oksamurai]

If the buffer sizes and sample rates are as good as a wired mic, I guess it might work? I believe for the lip sync to work in realtime it has to hit certain parameters. Personally I've only ever recorded with wired mics so I don't know too much about if bluetooth accessories can work or not. It's not something we've commonly heard though, but thanks for bringing it up — maybe we can throw in a warning or something to help people out.

[TheOriginalGC]

It's an interesting conundrum. When I was using the BT headset, the playback was definitely stuttering. But when I shut it down, the playback was fine. So whatever was happening, it seems to be just happening with BT audio playback, not the recording. While I expected the audio recording that I made with the BT headset to be messed up, it was not. Nevertheless, I have a USB mic that I'll be dusting off.

[Farid_Rastegar]

Hi .to fixing audio speed problem you need turn off microphone icon.now your audio file speed shoud back to normal speed.

Thanks.

[maroquio]

I'm using Windows 11 Pro and the current version of Adobe Character Animator. This problem still remains if you keep the mic open. This should be fixed.

[maroquio]

Even with mic closed, when recording a dragger nimation over a scene with audio, the playback is still slow. Help, please!

[İdil25719215evnp]

I was having the same issue and I tried a lot of things until this worked. Go to sound settings > sound control panel > choose your audio device >  go to "advanced" > set the "default format" sample rate to 48k Hz.