Background processes hanging around after rendering a scene?

LEGEND ,
Feb 07, 2018 Feb 07, 2018

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I queue up say 20 scenes to be rendered via media encoder (using CTRL-M in Ch), then go off and do something else. When I come back, I have a page full of character animator processes, hogging memory. It is like they are not exiting at the end of a render, so eventually the computer runs out of memory.  Exiting Media Encoder causes the processes to exit (and memory is freed up). Does this look like a bug? It means I cannot queue all the scenes in one hit and leave the computer on overnight to complete the render. (I think my episodes take about 4 hours to render on my lightweight laptop.)

Alan

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Adobe Employee ,
Feb 08, 2018 Feb 08, 2018

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Good question. Asking the team.

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Adobe Employee ,
Feb 08, 2018 Feb 08, 2018

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It sounds like this may be a known bug. We're talking to the AME team today, so thanks for your helpful screenshot.

Unfortunately, for now I'd say try one at a time.

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Adobe Employee ,
Feb 08, 2018 Feb 08, 2018

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You've nailed the bug. We're not releasing the process when it's no longer needed. This only happens when the application receiving the CH scene quits. Unfortunately, it sounds like that's not a suitable workaround for you.

I'm currently testing some beta code that fixes this problem. Feel free to IM me through the forum if you're interested in being added to the beta. Unfortunately, since this is a Dynamic Link issue, you would need to be using the beta for both CH and AME.

Dan R.

CH QA

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LEGEND ,
Feb 10, 2018 Feb 10, 2018

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Rendering by media encoding is almost 50% faster on my laptop when I exit Ch and just leave Media encoder running. So yes, it is nice to be able to exit Ch while rendering.

It is not a critical bug - when you know about it there is a workaround (exit everything after a big render). But it took me a while to work out why some renders were failing sometimes and working other times - it was just running out of memory.

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