Character animator not working as it should

[Bakst Creatives]

Why does my character not load? The program claims there is a problem with the graphics card, which there is not or adobe ilerstrator would not work either! How do I fix this!

[TheOriginalGC]

What exactly is the error that you are getting? Could you post a screenshot of the error? Is this a problem specifically with this character or does it happen with other puppets as well?

[Bakst Creatives]

I cant get on to check other puppets!

[TheOriginalGC]

Try this - when starting the program, hold down the ALT key to start the program in the home page.

[Bakst Creatives]

That does not work! Any other suggestions? I could not find anything in prefrences!

[Bakst Creatives]

It won't even work on pre built puppets! Invalid GPU call?

[Bakst Creatives]

It is telling me to get device remove reason to determine apropriate action, but I do not know what this means or how todo it!

[TheOriginalGC]

All I can suggest is to check to make sure you are using the most current device drivers for your graphics card.

[Bakst Creatives]

I am using the most current drivers my administrator updet the drivers very recently!

[TheOriginalGC]

A little searching says that GetDeviceRemovedReason is a directX function. I've seen some videos about it on the internet, but I do not feel qualified to advise you on how to deal with it.