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Known Participant
April 3, 2023
Question

Character animator not working as it should

  • April 3, 2023
  • 1 reply
  • 1272 views

Why does my character not load? The program claims there is a problem with the graphics card, which there is not or adobe ilerstrator would not work either! How do I fix this!

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1 reply

TheOriginalGC
Community Expert
Community Expert
April 4, 2023

What exactly is the error that you are getting? Could you post a screenshot of the error? Is this a problem specifically with this character or does it happen with other puppets as well?

Known Participant
April 4, 2023

I cant get on to check other puppets!

TheOriginalGC
Community Expert
Community Expert
April 4, 2023

It is telling me to get device remove reason to determine apropriate action, but I do not know what this means or how todo it!


All I can suggest is to check to make sure you are using the most current device drivers for your graphics card.