Character animator recognizes Steinberg UR12 but no audio

[Carlos García Cornejo]

Hi I´m working with a Steinberg UR12 usb audio interface, CA recognizes the interface in preferences but it says the audio level is too low even with all the knobs to the max. What can I try to get audio?

[alank99101739]

Does the mic work with any other apps? Try both other non adobe plus adobe apps. Did you double check it’s selected as the input in audio preferences?

[Carlos García Cornejo · Accepted solution]

Thank you, I found the solution.
Preferences/AudioHardware/Settings/ end check on enable loopback.