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susyjewelry
Known Participant
June 24, 2017
Question

Compute lip-sync did not work

  • June 24, 2017
  • 2 replies
  • 2644 views

I finally got my audio recorded (a duet song) and did a little test today. Oddly, the only audio track that is working with compute lip-sync includes the background music and the puppet mouths to the instrumentals...an effect I do not want. I saved the audio into separate files for each character without the instrumentals but for some reason (even though they are all mp3s) the individual audio tracks aren't working. Is there an amount of time into the audio track that character animator expects to receive input in order for Compute Lip-sync to function properly? I have a large block of dead air before the voices chime in. Just trying to figure out how to fix this issue. Does it expect a different file type?? Please advise. Thanks!!

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    2 replies

    CoSA_DaveS
    Adobe Employee
    CoSA_DaveS
    Adobe Employee
    July 1, 2017

    That link worked to download the audio files, but it seems to work fine for me. Can you list your exact steps, version of Ch, and OS version? Thanks!

    Note that Adobe is shut down for the holiday over the next week, so our responses will be slower than usual.

    S
    susyjewelryAuthor
    Known Participant
    July 1, 2017

    I'm on a Mac using Sierra version 10.12.5

    Character Animator Beta (modified May 4, 2017)

    I simply imported the audio file, added it to the timeline, selected the character and the audio and had the software create the Viseme by going to Timeline and compute lip sync. The only file that works for me is the .aif.

    alank99101739
    alank99101739
    Legend
    May 20, 2018

    You helped me! I feel so stupid. It was actually the zoom as you indicated. When I zoomed everything showed up! Thanks a lot


    Not stupid at all. I spent a time longer than I will admit in public trying to work out what was going wrong recently - only to find out zoom was that problem. I would suggest that CH should draw all vizemes at least one pixel wide on the timeline to stop them from being invisible.

    The only reason I thought of it was that it was also a song reported a week or two ago that had the problem. It seems a recurring pattern - songs end up with longer scenes (a few minutes) in order to sync the music just right, causing the zoom factor. On my screen, it was around 2 minutes zoom size that things would start to disappear.

    Glad you got it sorted!

      CoSA_DaveS
      Adobe Employee
      CoSA_DaveS
      Adobe Employee
      June 24, 2017

      When you say it doesn't work, what happens exactly? Do you end up with a Viseme take, but no Visemes? Does it take time to process the audio?

      Having a big silent part should be fine, but maybe you've found a bug related to that. If you're willing to share your audio file with us we can test it here...

      S
      susyjewelryAuthor
      Known Participant
      June 25, 2017

      I get a Viseme take but no Viseme is created. I'm going to try some different formats just to see if it may be the files. I'll let you know. If other file formats have the same result..I'll send you the audio file. BTW-How do I send you the file??

      Thanks

      CoSA_DaveS
      Adobe Employee
      CoSA_DaveS
      Adobe Employee
      June 25, 2017

      Perhaps the audio level in the file is too low? To send me the file, you can use a creative cloud asset link, dropbox link, or any other service that lets you upload files and then share a link. Post here for public, or direct-message me to keep it private.

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